Experienced Sales Manager with over 5.5 years of direct management experience in the fitness, health and education industries. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Careers Team Leader
Australian Institute Of Fitness
Fortitude Valley, Queensland
2020.09 - Current
Used critical thinking to break down problems, evaluate solutions and make decisions.
Led projects and analyzed data to identify opportunities for improvement.
Created plans and communicated deadlines to ensure targets were achieved.
Managed team of 6 direct employees (6 indirect), overseeing hiring, training, and professional growth of employees.
Conducted research, gathered information from multiple sources and put forward information to assist business target projections and marketing spend.
Developed operational efficiencies to increase to increase profitability
Senior Career Advisor
Australian Institute Of Fitness
Fortitude Valley, Queensland
2016.05 - 2020.09
Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
Monitored and managed staff performance to attain target metrics both individually and team unit.
Created sales presentations to highlight course benefits and enhanced bottom-line profits.
Broke all sales records for AIF
Identified and resolved issues regarding sales and business strategy.
Utilized extensive communication and interpersonal skills to reach out to prospective leads.
Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
Career Advisor
Australian Institute Of Fitness
Fortitude Valley, Queensland
2014.08 - 2016.05
Created detailed sales presentations to communicate course features and market data.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Stayed knowledgeable on latest health and wellness innovations and technological advancements through continuous training.
Oversaw daily outbound calls to identify services that address primary needs.
Delivered the highest retention rate in the company and consistently over-delivered on key KPI's and targets.
Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
Real Estate Agent
Ray White Real Estate
Rockhampton, QLD
2011.07 - 2014.08
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Developed and maintained relationships with clients through networking, postcards and cold calling.
Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Presented purchase offers to sellers for consideration.
Represented buyers and sellers of developed and undeveloped properties.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Personal Trainer
Self Employed Services
Rockhampton, QLD
2006.01 - 2014.05
Trained clients during strength training, cardio vascular exercise and stretching.
Designed specific workout systems for individual clients based on performance ability.
Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
Developed marketing strategies to boost engagement and retention
Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
Built customer loyalty by smoothly executing training initiatives.
Recruited new participants each month with expertise in relationship-building and personal training.
Permanent Part Time Employee
Woolworths Supermarket
Rockhampton, QLD
2002.04 - 2009.11
Various roles from Delicatessen, Produce, Back Dock and Grocery departments