Matthew Biondich

• Maintained accurate records of completed work orders, facilitating clear communication between technicians, supervisors, and clients regarding service expectations and outcomes.
• Assisted clients in developing customized hygiene solutions tailored to their specific operational needs and challenges.
• Served as a trusted advisor on best practices for maintaining optimal hygiene levels within various industries.
• Implemented eco-friendly cleaning practices, reducing the company''s carbon footprint while maintaining a high standard of cleanliness.
• Adhered strictly to safety protocols while handling cleaning chemicals and equipment, minimizing accidents or incidents on-site at client facilities.
• Consistently exceeded performance goals by prioritizing tasks effectively and managing time efficiently during each shift.
• Provided comprehensive training for new hires, fostering a culture of teamwork and professionalism.
• Collaborated with the sales team to identify new business opportunities and expand the company''s reach within the market.
• Conducted regular inspections to ensure compliance with industry standards and client requirements.
• Addressed customer concerns promptly and effectively, resolving issues to maintain lasting professional relationships.
• Regularly participated in team meetings to share best practices among peers, fostering collaboration and continuous improvement efforts within the department.
• Increased client retention with exceptional attention to detail in all aspects of hygiene maintenance.
• Acted as a brand ambassador by upholding high standards of professionalism and representing the company positively in all interactions with clients and colleagues.
• Reduced cross-contamination risks through meticulous sanitization of high-touch surfaces.
• Enhanced customer satisfaction by providing timely and thorough cleaning services in commercial spaces.
• Efficiently managed scheduling and route planning, ensuring punctual service delivery across multiple locations daily.
• Employed excellent problem-solving skills to troubleshoot and resolve unexpected issues during service calls, ensuring minimal downtime for clients.
• Improved workplace safety by identifying potential hazards and promptly addressing them.
• Conducted safety audits and inspections to identify workplace hazards and deficiencies.
• Educated employees on hazardous waste management, emergency response and safe work practices.

Restore cleanliness and sanitation to bathrooms

including urinals both porcelain and stainless steel, wall tiles and floors.

• Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
• Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
• Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
• Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.