Summary
Overview
Work History
Education
Skills
Hobbies
Certification
Timeline
Generic

Matthew Boulton

Cairns

Summary

Client focused Sales Representative with 19 years experience providing solutions for multi factorial issues to meet the customer needs, and seek to bring these skills to help deliver the best customer experience for the business and team that I represent.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Sales Associate

Premier Catering Equipment
08.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Salesperson

Amart Furniture
12.2018 - 01.2023


  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Telstra - Mobile Sales Representative

Telstra Corporation
03.2004 - 06.2018
  • Driving technical and digital transformation conversations with customers
  • Effectively lead, guide and support aligned sales team
  • Identify specific mobility solution opportunities, through solution definition and design to propose and close to retain business
  • Mobile hardware and fulfilment
  • Responded to customer requests via telephone and email.

Shop Attendant

Hedley Group
01.2003 - 01.2004
  • Opening and closing procedures
  • Till & safe count, Banking, eftpos
  • Stocktaking and ordering
  • Product presentation
  • Stock rotation.

Education

Ravenshoe State High School Ravenshoe

Skills

  • Data analysis
  • Team liaison
  • Strong verbal communication
  • Conflict resolution
  • Client assessment and analysis
  • Customer Understanding
  • Cross-Selling Products and Services
  • Deal Negotiations
  • Buying Signals
  • Client Rapport-Building

Hobbies

Radio controlled model building

Fish Keeping (aquarist)

Gardening 

Certification

Certificate in Cooking 09/07/1999 (9614394) Certificate of Attainment - Complete bar course 10/12/1999

Timeline

Administrative Assistant/Sales Associate

Premier Catering Equipment
08.2023 - Current

Salesperson

Amart Furniture
12.2018 - 01.2023

Telstra - Mobile Sales Representative

Telstra Corporation
03.2004 - 06.2018

Shop Attendant

Hedley Group
01.2003 - 01.2004

Ravenshoe State High School Ravenshoe

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Matthew Boulton