Summary
Work History
Education
Skills
References
Timeline
Generic

Kaitlin Fitzgerald

Charters Towers,Australia

Summary

Upon completing school from January of 2022 to January of 2023 I worked at a trainee at the Charters Towers Regional Councils Excelsior Library. I have attained certificates in Responsible Service of Alcohol (RSA) Responsible Service of Gambling (RSG) and I have a certificate in first aid and CPR. As well as a certificate 2 in Visual Arts and a certificate 2 in Skills for Work and Vocational Pathways. I am a motivated person, seeking to gain hands on experience. I'm outgoing and friendly as well as hard-working and reliable, with a strong drive to succeed. I work well with a team but can also complete tasks by myself if the need arises. I love meeting new people through customer service and helping with any inquires I can.

Work History

Library Trainee

Charters Towers Regional Council
Charters Towers, Queensland
31/01/22 - 01.2023
  • Oversaw check-in and check-out process of library books and materials at circulation desk.
  • Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
  • Sorted books, publications and other items according to established procedures.
  • Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.
  • Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
  • Kept watchful eye on front desk to encourage protected library environment.
  • Located books and periodicals for patrons.
  • Lent, reserved and collected books at circulation desks.
  • Answered routine inquiries and referred patrons to librarians.
  • Instructed patrons on using reference sources, card catalogs and automated information systems.
  • Oversaw photocopiers, scanners and computers and instructed patrons in proper use.

Education

High School Diploma -

Charters Towers Sate High School
CHARTERS TOWERS CITY, Queensland
11.2021

Skills

  • P1 license
  • Reliable and trustworthy
  • Multitasking
  • Communication
  • Organizational skills
  • Basic math
  • Friendly, positive attitude
  • Computer skills
  • Work ethic
  • Leadership
  • Problem resolution
  • Microsoft Office
  • Teambuilding
  • Working collaboratively
  • Relationship building
  • Telephone etiquette
  • Customer service
  • Flexible schedule
  • People skills
  • Cleaning tasks
  • Literary knowledge

References

Lia Gladman

Phone: 0437 882 804

Amanda Marten

Phone: 0428 199 001

Timeline

Library Trainee

Charters Towers Regional Council
31/01/22 - 01.2023

High School Diploma -

Charters Towers Sate High School
Kaitlin Fitzgerald