Upon completing school from January of 2022 to January of 2023 I worked at a trainee at the Charters Towers Regional Councils Excelsior Library. I have attained certificates in Responsible Service of Alcohol (RSA) Responsible Service of Gambling (RSG) and I have a certificate in first aid and CPR. As well as a certificate 2 in Visual Arts and a certificate 2 in Skills for Work and Vocational Pathways. I am a motivated person, seeking to gain hands on experience. I'm outgoing and friendly as well as hard-working and reliable, with a strong drive to succeed. I work well with a team but can also complete tasks by myself if the need arises. I love meeting new people through customer service and helping with any inquires I can.
Work History
Library Trainee
Charters Towers Regional Council
Charters Towers, Queensland
31/01/22 - 01.2023
Oversaw check-in and check-out process of library books and materials at circulation desk.
Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
Sorted books, publications and other items according to established procedures.
Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.
Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
Kept watchful eye on front desk to encourage protected library environment.
Located books and periodicals for patrons.
Lent, reserved and collected books at circulation desks.
Answered routine inquiries and referred patrons to librarians.
Instructed patrons on using reference sources, card catalogs and automated information systems.
Oversaw photocopiers, scanners and computers and instructed patrons in proper use.