Summary
Overview
Work History
Skills
Certification
Timeline
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Matthew Coatham

Deebing Heights,QLD

Summary

Dynamic supervisor with a proven track record at Wilsonton Heights Spar, enhancing team productivity through effective staff management and training. Skilled in customer service and problem-solving, I successfully improved customer satisfaction and streamlined workflows, fostering a motivated and goal-oriented team environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Wilsonton Heights Spar
04.2024 - 05.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Duty Manager

Onyx Tyers
02.2022 - 01.2024
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.

Kitchen Hand

Jamacia Blue
03.2020 - 03.2022
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Certification

Certificate III in Supply Chain Operations (work place health and safety) TAFE OF QLD

Certificate III Supply Chain Operations- Onyx Tyres

Certificate III Working at Safe Heights

Certificate III Work Safely in Construction

Certificate III Commercial Cooking




Timeline

Supervisor

Wilsonton Heights Spar
04.2024 - 05.2025

Duty Manager

Onyx Tyers
02.2022 - 01.2024

Kitchen Hand

Jamacia Blue
03.2020 - 03.2022

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Matthew Coatham