Matthew Corbet
Eglinton,NSW
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
22
22
years of professional experience
Work History
Permanant Part Time
Woolworths Petrol Bathurst
11.2013 - 02.2016
- Console Operator, Customer Service, Cash Handling, Stock handling, OH&S Trained, General Cleaning, Stock Rotation, Computing Skills
Store Manager
Eg Garages
01.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
Assistant Manager
Woolworth Petrol Bathurst
- 01.2020
- Weekly Balancing, Ordering and recieving stock, Administration, Budgeting, Rosters
Factory Work/General Labourer
Schaffernacker
01.2007 - 01.2010
- Making car parts and assembling same, Car Electronics, power windows, brake lights
Retail Assistant
Everything here $2 Cessnock
01.2004 - 01.2005
- Customer service, Cashier, Shelf packing, Cleaning, Stock take
Retail Assistant
Bi-Lo Wingham
01.2003 - 01.2004
- Cashier, Cleaning, Packing shelves, Stock Take
Wingham Newsagent
01.2002 - 01.2004
- Local paper deliveries, Cashier, Customer Service, Stock Take
Education
Year 10 -
Wingham High School
Skills
- Customer service
- Cash handling
- Register service
- Multi tasking
- Management
- Leadership
- Merchandising
- Can handle stress
- Good communication skills
- Hard working, flexible & reliable
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Store Opening and Closing
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Inventory Management
- Store Merchandising
- Cash Management
- Retail Inventory Management
- Shift Scheduling
- Employee Training
- Recruitment and hiring
- POS Systems
- Team motivation
- Recruiting and Hiring
- Operations Management
- Supply Ordering
- Policies and Procedures
- Store displays
- Staff Supervision
- Staff Management
- Sales expertise
- Accurate Cash Handling
- Payroll Management
- Loss Prevention
References
Faye Williams, 0427321350
Timeline
Store Manager
Eg Garages
01.2020 - Current
Permanant Part Time
Woolworths Petrol Bathurst
11.2013 - 02.2016
Factory Work/General Labourer
Schaffernacker
01.2007 - 01.2010
Retail Assistant
Everything here $2 Cessnock
01.2004 - 01.2005
Retail Assistant
Bi-Lo Wingham
01.2003 - 01.2004
Wingham Newsagent
01.2002 - 01.2004
Assistant Manager
Woolworth Petrol Bathurst
- 01.2020
Year 10 -
Wingham High School
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