Matthew Cunningham
Evanston Park,SA
Summary
Detail-oriented Store Manager known for maintaining safety compliance and store organization. Good at multitasking and time management, contributing to improved operational workflows and customer satisfaction. Can work as a team member or as an individual. Enjoys learning new skills and very task orientated.
Overview
15
15
years of professional experience
Work History
Warehouse Worker
NCPS
Salisbury , Sa
11.2024 - Current
- Managed daily store operations and ensured efficient workflow.
- Oversaw inventory management and restocked merchandise to maintain optimal stock levels.
- Maintained accurate records of incoming and outgoing inventory.
- Organised delivery of goods and compared delivery rates to identify most efficient options.
- Examined shipment contents and compared with manifests,invoices or orders.
- Followed order sheets to pick and pack correctly.
- Maintained store cleanliness and organization.
- Communicated with customers via telephone and face to face.
- Developed strong connections with team members to improve communication and foster teamwork.
- Operated equipment and machinery according to safety guidelines.
- Fixed pumps, different makes and models.
- Operated pallet jacks
Dock Hand
Direct Frieght
Dry Creek , Sa
02.2020 - 11.2024
- Coordinated dock activities to ensure timely loading and unloading of freight.
- Loaded and unloaded trucks.
- Inspected goods for damage and verified documentation.
- Assisted drivers with securement of goods.
- Conducted daily inspections of equipment and facilities.
- Operated pallet jackets
- Worked closely with supervisors and other team members.
Customer Service Representative
Dodo
Elizabeth , Sa
06.2018 - 04.2020
- Assisted customers with product inquiries and guided customers through purchases.
- Handled customer complaints, inquires and resolved conflicts effectively.
- Provided excellent customer service and strong relationships.
- Updated database with new and modified information.
- Surpassed sales expectation.
General Laborer
Orora
Gawler , Sa
10.2016 - 06.2018
- Operated glass handling equipmen.
- Assisted in loading and unloading glass products.
- Maintained clean and organized work areas to ensure safety compliance.
- Cleaned tools,equipment and work areas in order to maintain a safe and organised workplace.
- Used heavy machinery, hoists, carts and other manual equipment.
Manger
KFC
Elizabeth, Sa
02.2011 - 10.2016
- Supervised daily restaurant operations.
- Trained and mentored staff on customer service standards and procedures.
- Managed stock levels and coordinated supply orders for kitchen needs.
- Maintained health and safety regulations to create a safe working environment.
- Resolved customer complaints promptly to enhance satisfaction.
- Completed opening, closing, and shift changes to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Remained calm and professional in stressful circumstances and effectively resolved tense situations.
- Recruited and trained new employees to meet job requirements.
Education
Mechanical Repairs Pumps -
Davey Service Technician School
Adelaide, SA11-2025
Certificate 1&2 - Retail
KFC
South Australia 03-2011
High School Diploma -
Gawler And Districts College
Gawler, SA01-2011
Skills
- Inventory management
- Order fulfillment
- Safety compliance
- Customer service
- Operational efficiency
- Supply ordering
- Equipment maintenance
- Team and independent work
- Multitasking and organization
- Time management
- Good communication skills
- Customer relations
- Relationship building
- Hardworking and dependable
- Friendly and reliable
Affiliations
Enjoys camping and fishing.
Mechanically minded.
Enjoys outings with my daughter.
Mechanically minded.
Enjoys outings with my daughter.
References
- JAMES DRUMMOND
NCPS ACCOUNTS MANAGER
0425625199
- GEOFF SMETHURST
AAP INDUSTRIES
ACCOUNTS MANAGER
0419829406
Timeline
Warehouse Worker
NCPS
11.2024 - Current
Dock Hand
Direct Frieght
02.2020 - 11.2024
Customer Service Representative
Dodo
06.2018 - 04.2020
General Laborer
Orora
10.2016 - 06.2018
Manger
KFC
02.2011 - 10.2016
Mechanical Repairs Pumps -
Davey Service Technician School
Certificate 1&2 - Retail
KFC
High School Diploma -
Gawler And Districts College