Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Davenport

Brisbane, Fortitude Valley ,QLD

Summary

Dynamic and enthusiastic bar professional with almost three full years of experience in fast-paced environments, dedicated to delivering exceptional customer service. Energetic team player with excellent communication skills and a commitment to providing outstanding service in busy settings, eager to leverage my expertise in customer engagement.

Overview

2
2
years of professional experience

Work History

FRONT OF HOUSE

Marston's
02.2024 - 02.2025
  • Company Overview: Tigers head
  • Cheshire
  • Provided excellent customer service in a fast-paced restaurant environment, ensuring a positive dining experience for all guests
  • Managed reservations and seating assignments to optimize restaurant flow and minimize wait times
  • Trained and supervised new front of house staff, ensuring adherence to service standards and company policies
  • Maintained stock and supply levels each week.
  • Pushed sales constantly using upselling experience.

Waiter

Petals Vintage
10.2022 - 01.2024
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

2 A-LEVEL, 1 BTEC -

Sir John Deanes Sixth Form College
Cheshire
07.2024

9 GCSE'S -

Weaverham High School
Cheshire
08.2022

Skills

  • Customer Assistance
  • Organisation
  • Maintenance
  • Adaptability
  • Multitasking abilities
  • Problem-solving aptitude
  • Team collaboration
  • Communication
  • Interpersonal communication

Timeline

FRONT OF HOUSE

Marston's
02.2024 - 02.2025

Waiter

Petals Vintage
10.2022 - 01.2024

2 A-LEVEL, 1 BTEC -

Sir John Deanes Sixth Form College

9 GCSE'S -

Weaverham High School

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Matthew Davenport