Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Davies

Mermaid Waters,Queensland

Summary

Proven track record in enhancing customer engagement and sales, notably at CJN Solar. Excelled in relationship building and negotiation, boosting customer satisfaction and loyalty. Skilled in customer care and complaint handling, demonstrated through significant achievements in diverse roles from sales to warehouse management. Successfully trained peers, ensuring operational efficiency and safety.

Reliable Warehouse Assistant with 3 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety, and timely issue resolution.

Overview

9
9
years of professional experience

Work History

Salesperson

Craig Cannon, CJN Solar
07.2024 - 09.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Increased sales and customer satisfaction through personalized servicing.

Warehouse Associate

Tecside Group
08.2023 - 03.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Warehouse Associate

Amazon UK
02.2021 - 03.2022
  • Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
  • Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Helped train new employees in safe practices and warehouse procedures.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Bartender

The Carpenters Arms
06.2015 - 10.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Extended Diploma of Sports Coaching And Psycholog - Sports And Fitness Administration

Hartpury Sports College
Gloucestershire, UK
09.2019

High School Diploma -

Monmouth Comprehensive School
Monmouth, Wales.
08.2017

Skills

Customer care

Relationship Building

Customer Relationship Building

Customer Engagement

Negotiation

Complaint Handling

Timeline

Salesperson

Craig Cannon, CJN Solar
07.2024 - 09.2024

Warehouse Associate

Tecside Group
08.2023 - 03.2024

Warehouse Associate

Amazon UK
02.2021 - 03.2022

Bartender

The Carpenters Arms
06.2015 - 10.2021

Extended Diploma of Sports Coaching And Psycholog - Sports And Fitness Administration

Hartpury Sports College

High School Diploma -

Monmouth Comprehensive School

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Matthew Davies