Matthew Dowling
Yarrabilba,QLD
Summary
Proactive and customer-focused, adept at creating custom paint blends and enhancing shopping experiences at Haymes Paint. Excelled in teamwork and problem-solving, significantly improving client satisfaction. Skilled in cash handling and maintaining store aesthetics, demonstrating a goal-oriented mindset and attention to detail.
Overview
3
3
years of professional experience
Work History
Paint Sales Associate
Haymes Paint
09.2023 - Current
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
- Addressed customer concerns promptly, maintaining strong relationships and fostering trust with clients.
Sales Associate
Reject Shop
09.2021 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Emmaus College
Jimboomba, QLD11-2020
Skills
- Goal-oriented mindset
- Safety protocols adherence
- Store maintenance
- Cash handling experience
- Teamwork
- Friendly and helpful
- Problem-solving
- Customer service
Timeline
Paint Sales Associate
Haymes Paint
09.2023 - Current
Sales Associate
Reject Shop
09.2021 - 10.2023
High School Diploma -
Emmaus College
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