Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Evans-Bauer

Point Cook,VIC

Summary

Proactive Department Manager with extensive experience in customer service, staff management, and team supervision. Successfully led department transitions and optimized space through strategic product placement. Skilled in problem-solving, scheduling, and maintaining high employee morale, bringing a strong track record of positive customer relations and effective order management to new opportunities.


Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.

Overview

23
23
years of professional experience

Work History

Department Manager

Coles Supermarket
04.2001 - Current
  • Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
  • Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
  • Successfully managed seasonal transitions within the department, offering a diverse range of products year round.
  • Maximized use of available space through effective layout planning and product placement strategies in the department area.
  • Fostered a positive work environment, leading to high employee morale and retention.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

No Degree - Information Technology

Deakin University
Geelong, VIC

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Scheduling
  • Customer Engagement
  • Coaching and Mentoring
  • Order Management
  • Emergency Response

Timeline

Department Manager

Coles Supermarket
04.2001 - Current

No Degree - Information Technology

Deakin University
Matthew Evans-Bauer