Matthew Freeman
Lynwood,WA
Summary
Outgoing and experienced Customer Service, well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities. Always motivated to work without complaint, and determined to the jobs assigned effectively and in a timely manner.
Overview
14
14
years of professional experience
Work History
Security Officer
Perth Security Sevices
Fremantle And Perth Metro, WA
03.2021 - 05.2024
- Assisted with crowd control during large events held.Checked for safety hazards and took corrective action when necessary.Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.Responded to alarms and conducted investigations as required.Provided escorts for visitors as needed throughout different facilities.Confirmed visitor identification prior to granting entry into buildings.Conducted regular security patrols of grounds, parking lots, and perimeter areas.Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Checked for safety hazards and took corrective action when necessary.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Responded to alarms and conducted investigations as required.
- Provided escorts for visitors as needed throughout different facilities.
- Confirmed visitor identification prior to granting entry into buildings.
- Conducted regular security patrols of grounds, parking lots, and perimeter areas.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Manager
Ato’s Souvlaki & Kebabs
High Wycombe, WA
07.2019 - 02.2020
- Food prep
- Cash handling and POS end of day.
- Stock Pickup from Vendors.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored staff performance and addressed issues.
- Ensured compliance with all applicable laws, regulations, industry standards.
Senior Supervisor
Salsa’s Fresh Mex
Perth And Belmont, WA
03.2015 - 07.2019
- Cleaning, Hygiene, sanitation of food areas and counter tops
- Food preparation’s and cooking
- Food service and sales
- Cash and money handling
- Implemented sales targets, working with sales staff to communicate latest targets and approaches to promoting product awareness and boosting sales in areas of emphasis.
- Trained new personnel on proper job functions and safety protocols.
- Monitored inventory levels and placed orders as needed.
- Organized special events such as company picnics or holiday parties for employees.
Kitchen Hand/General Staff
Jester’s Gosnells
Gosnells, WA
12.2013 - 01.2014
- Food preparation
- Teamwork
- Minor Barrister skills
- Sanitation and hygiene/cleaning.
- Disposed of garbage according to health regulations.
Senior Party Host
AMF
Cannington, WA
09.2010 - 10.2012
- Greeted guests and provided excellent customer service. Aswell as child care.
- Sanitation and cleaning of food areas
- Working in load areas
- Teamwork and Communication
- Food preparation and time management.
- Collected feedback from guests regarding their experience at the event.
Education
Cert 2 in Security And First Aid -
Perth Security Services
Fremantle, WA02-2021
Sevenoaks Senior College
Cannington, WA12-2014
Some College (No Degree) - Biological Science
Murdoch University
Murdoch WASkills
- First aid and CPR certified
- Interpersonal Skills
- Active Listening
- Organizational Skills
- High level of integrity
- General security
- Customer Service
- Payment Collection
- Cash Handling
- Time Management
- Multitasking
- Teamwork and Collaboration
Affiliations
- Enjoy Offroading and camping
- Woodworking
- Cooking
References
References available upon request.
Timeline
Security Officer
Perth Security Sevices
03.2021 - 05.2024
Manager
Ato’s Souvlaki & Kebabs
07.2019 - 02.2020
Senior Supervisor
Salsa’s Fresh Mex
03.2015 - 07.2019
Kitchen Hand/General Staff
Jester’s Gosnells
12.2013 - 01.2014
Senior Party Host
AMF
09.2010 - 10.2012
Cert 2 in Security And First Aid -
Perth Security Services
Sevenoaks Senior College
Some College (No Degree) - Biological Science
Murdoch University
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