Matthew Harkin
Newtown
Summary
Dynamic professional with extensive experience at Bakers Delight, excelling in effective leadership and teamwork. Proven track record in enhancing production efficiency and customer satisfaction through innovative problem-solving and skill development. Adept at optimizing operations and fostering collaboration, resulting in improved team performance and operational success.
Overview
22
22
years of professional experience
Work History
Mentor and Supervisor
Motiv8 Sports
10.2021 - Current
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Regularly assessed progress and provided feedback to support continued development.
- Write programs and setup and pack down of sports equipment.
- Sports Coach for kids aged 5-12 years old
Bakery and Production Manager
Bakers Delight
05.2022 - 03.2025
- Improved production efficiency by implementing lean manufacturing techniques.
- Managed production schedules for ensuring timely delivery of products.
- Enhanced team productivity with training programs and skill development.
- Streamlined operations, reducing downtime and optimizing resource allocation.
- Coordinated with suppliers to ensure availability of necessary materials.
- Led team to achieve production targets consistently.
- Implemented continuous improvement initiatives to boost operational efficiency.
- Supervised production staff to ensure compliance with company policies.
Production Manager
Bakers Delight
11.2018 - 05.2022
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Estimated labor requirements to support anticipated workload.
Senior Baker
Bakers Delight
04.2012 - 11.2018
- Conducted regular equipment maintenance checks, reducing downtime due to malfunctions or repairs.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
- Developed innovative recipes, resulting in the addition of popular items to the bakery menu.
- Enhanced employee morale through effective communication and fostering a supportive work culture.
- Established strong relationships with suppliers to ensure timely deliveries of essential ingredients.
- Reduced spoilage rates by monitoring product shelf life and implementing proper storage methods.
- Mentored junior bakers, improving their skills and overall team performance.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Maintained accurate inventory of baking supplies and ingredients.
Baker
Bakers Delight
06.2007 - 04.2012
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Apprentice Baker
Bakers Delight
11.2003 - 06.2007
- Adapted quickly to new recipes or changes in existing ones, maintaining flexibility in a dynamic work environment.
- Demonstrated reliability by consistently arriving punctually at work each day ready for duty.
- Maintained a clean and organized workspace to ensure compliance with health and safety regulations.
- Received positive feedback from customers, leading to repeat business and referrals.
- Supported head baker with daily tasks for smooth operations and timely product completion.
- Produced consistently high-quality baked goods for customers.
Apprentice Baker
Bakers Delight
06.2003 - 08.2003
- Gained proficiency in various dough preparation methods, improving overall production capabilities.
- Contributed to the development of new recipes, resulting in an expanded product offering.
- Trained new employees on proper baking techniques, ensuring a well-equipped workforce for continued success.
- Adapted quickly to new recipes or changes in existing ones, maintaining flexibility in a dynamic work environment.
- Maintained a clean and organized workspace to ensure compliance with health and safety regulations.
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
- Scheduling
- Customer support
- Group instruction
Timeline
Bakery and Production Manager
Bakers Delight
05.2022 - 03.2025
Mentor and Supervisor
Motiv8 Sports
10.2021 - Current
Production Manager
Bakers Delight
11.2018 - 05.2022
Senior Baker
Bakers Delight
04.2012 - 11.2018
Baker
Bakers Delight
06.2007 - 04.2012
Apprentice Baker
Bakers Delight
11.2003 - 06.2007
Apprentice Baker
Bakers Delight
06.2003 - 08.2003
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