Matthew Klein
Summary
Learn about the world and its cultures through travel by working different occupations internationally. Gain general knowledge through different responsibilities and types of employment.
Able to learn the procedures and responsibilities of any position. +10 accumulative years of experience in kitchens, restaurants, farms, and other related hospitality positions. Known for bringing a positive and energetic attitude to work places. Always helpful when someone is in need and able to work efficiently independently.
Overview
6
6
years of professional experience
Work History
Diver, Tour guide, Kayak Guide
Southern Discoveries Discovery Center
10.2022 - 08.2023
- Maintained accurate dive logs for regulatory compliance and operational efficiency.
- Improved underwater visibility with effective communication and dive light utilization.
- Enhanced visitor experience by providing engaging and informative tours of various attractions.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Table Games Dealer
Hard Rock Hotel and Casino
06.2022 - 09.2022
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
- Ensured game integrity through strict adherence to gaming policies and procedures.
- Maintained professional and welcoming atmosphere for players with excellent communication skills.
- Contributed to casino revenue growth by effectively managing multiple table games simultaneously.
Housekeeper
Vacasa
09.2021 - 05.2022
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Staff Kitchen Sous Chef/Chef
Cavalia Odysseo
09.2017 - 11.2019
- Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
- Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Skills
- Knife handling skills
- Knowledge of safety in kitchen environments
- Food safety training
- High volume kitchen experience
- Intermediate Spanish speaker
- Excellent customer service skills
- Excellent Communication
- Interpersonal Communication
- Time Management
- Organizational Skills
Timeline
Diver, Tour guide, Kayak Guide
Southern Discoveries Discovery Center
10.2022 - 08.2023
Table Games Dealer
Hard Rock Hotel and Casino
06.2022 - 09.2022
Housekeeper
Vacasa
09.2021 - 05.2022
Staff Kitchen Sous Chef/Chef
Cavalia Odysseo
09.2017 - 11.2019
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