Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Optical Labratory Manager
Hastings Optical Supplies
05.2013 - 12.2023
Analyzed workflow data to identify bottlenecks and implement solutions for increased productivity levels within the lab setting.
Maintained a safe work environment by enforcing strict safety protocols and conducting regular inspections.
Prevented production delays by maintaining optimal equipment functionality through preventative maintenance schedules.
Oversaw budgeting decisions, allocating resources appropriately for staffing needs, materials procurement, and other operational expenses.
Reduced waste and optimized resource use through careful monitoring of inventory levels and supply ordering.
Kept up-to-date on industry advancements, integrating new technologies into laboratory processes when appropriate.
Improved laboratory efficiency by implementing new optical production processes and equipment.
Developed staff training programs to enhance employee skills in lens fabrication and quality control.
Coordinated with vendors to negotiate better pricing on materials, reducing overall costs for the laboratory.
Implemented quality assurance measures, resulting in a significant decrease in product defects and returns.
Ensured compliance with all relevant regulations governing eyewear manufacturing standards.
Operations Manager
Essilor Lens Autralia
06.2007 - 04.2013
Introduced new methods, practices, and systems to reduce turnaround time.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Analyzed and reported on key performance metrics to senior management.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Increased profit by streamlining operations.
Implemented new inventory management system to optimize stock levels and reduce waste.
Supervised operations staff and kept employees compliant with company policies and procedures.