Results-driven professional with expertise in marketing, content creation, management, and sales. Holds a Bachelor of Commerce in Marketing and Digital & Social Media from Curtin University, demonstrating a blend of creative and commercial skills. Successfully built and operated a digital marketing business, Matten Media, focusing on impactful content and brand strategies. Leadership experience at World Gym Bibra Lake enhanced communication, organisation, and team performance capabilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Freelancer
Matten Media
Perth, Australia
11.2021 - Current
Orchestrated comprehensive content strategies across digital platforms to enhance client engagement and brand visibility.
Collaborated with clients to define project requirements and establish clear goals.
Developed strategies that significantly increased brand visibility and social media engagement.
Streamlined marketing workflows with project management tools to ensure brand consistency.
Reception Club Supervisor (RCS)
World Gym
Perth,
Managed diverse team to boost member satisfaction through timely service and comprehensive issue resolution.
Analyse staff performance, offering feedback that cultivates development and skill advancement.
Coordinate with department heads to achieve smooth service integration within the club.
Support team members, nurturing a unified work atmosphere and elevating service standards.
Managed inventory levels, ordering supplies as needed and ensuring cost-effectiveness.
10.2024 - 10.2025
Managed diverse team to boost member satisfaction through timely service and comprehensive issue resolution.
Analyse staff performance, offering feedback that cultivates development and skill advancement.
Coordinate with department heads to achieve smooth service integration within the club.
Support team members, nurturing a unified work atmosphere and elevating service standards.
Managed inventory levels, ordering supplies as needed and ensuring cost-effectiveness.
Product Specialist
Tesla
Perth, Australia
03.2024 - 06.2025
Conducted final vehicle inspections to ensure compliance with delivery standards.
Coordinated across departments to meet quality expectations for vehicle handovers.
Managed customer handovers, delivering exceptional service and comprehensive product knowledge.
Collaborated with line managers to boost operational efficiency and increase customer satisfaction.
Marketing Assistant
Carlin Team
Perth,
Assisted in developing marketing materials for campaigns and promotional events.
Coordinated social media content and engagement across various platforms.
Developed engaging content for various digital platforms and social media channels.
Streamlined marketing workflows using project management tools, ensuring brand consistency.
06.2024 - 09.2024
Assisted in developing marketing materials for campaigns and promotional events.
Coordinated social media content and engagement across various platforms.
Developed engaging content for various digital platforms and social media channels.
Streamlined marketing workflows using project management tools, ensuring brand consistency.
Sales Representative
Amart Furniture
Perth, Australia
09.2023 - 02.2024
Cultivated customer interactions to drive satisfaction and repeat business through exceptional service.
Enhanced sales presentations by developing in-depth knowledge of products, services, and competitors.
Oversaw store upkeep and implemented effective visual merchandising strategies.
Key Leader
Lululemon
Melbourne, Australia
02.2023 - 08.2023
Thrived in team environments and independent roles, delivering support and guidance to facilitate efficient operations.
Assisted guests with professionalism, responding to needs and ensuring outstanding customer service.
Facilitated store operations by coordinating inventory processes and engaging in both back-of-house (BOH) and front-of-house (FOH) responsibilities.
Digital Marketing Assistant/Intern
Aimee Francis Consultancy
Perth, Australia
03.2021 - 12.2021
Led the planning and execution of social media strategies, significantly increasing client engagement.
Conducted client meetings to understand their needs and developed targeted content to enhance their social media presence.
Analysed post performance and implemented data-driven strategies to drive sustained growth and optimize social media impact.
Digital Content Specialist
Private Contractor
Western Australia,
Captured aerial content for private contractor.
Consulted on improving digital marketing tactics aimed at increasing organic reach
Assisted in sublimation printing.
Managed product distribution, increasing online sales through strategic channel use.
11.2020 - 02.2021
Captured aerial content for private contractor.
Consulted on improving digital marketing tactics aimed at increasing organic reach
Assisted in sublimation printing.
Managed product distribution, increasing online sales through strategic channel use.
Casher/Store Person
IGA
Donnybrook, Australia
01.2017 - 01.2020
Managed customer transactions and cash handling with accuracy.
Head, Consumer Experience and CS Vendor Management at Trusted Media Brands and Jukin MediaHead, Consumer Experience and CS Vendor Management at Trusted Media Brands and Jukin Media
Operations & Logistics Manager at Bauer Media Group/a360Media/McClatchy MediaOperations & Logistics Manager at Bauer Media Group/a360Media/McClatchy Media