Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Program Support Officer
Department Of Transport And Main Roads
07.2019 - Current
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Collected, arranged, and input information into database system.
Evaluated customer needs and feedback to drive product and service improvements.
Gathered, organized and input information into digital database.
Developed effective improvement plans in alignment with goals and specifications.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Landscaper
Environmental Landscapes
02.2016 - 07.2019
Operated landscaping equipment with focus on safety and machine longevity.
Operated machining equipment safely with team of operators.
Collaborated with landscapers to plan and design outdoor spaces.
Assisted with irrigation system maintenance and repair.
Principal Customer Service Advisor at QLD Department of Transport and Main RoadsPrincipal Customer Service Advisor at QLD Department of Transport and Main Roads
Customer Service Advisor (AO3) Permanent part-time at Queensland Government - Department of Transport and Main Roads, Mount IsaCustomer Service Advisor (AO3) Permanent part-time at Queensland Government - Department of Transport and Main Roads, Mount Isa
Correspondence Officer/Senior Processing Officer at Department of Transport and Main RoadsCorrespondence Officer/Senior Processing Officer at Department of Transport and Main Roads
Customer Service Officer / Driving Examiner at Department of Transport and Main RoadsCustomer Service Officer / Driving Examiner at Department of Transport and Main Roads