Matthew Mckeever
Samford Village,QLD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
25
25
years of professional experience
Work History
Motorcycle Mechanic
RPM TECH
Brisbane , QLD
12.2014 - Current
- Assessed tire pressure and added or removed air to keep tire PSI within ideal measurements.
- Employed hand tools, presses and power tools to repair or replace defective parts.
- Inspected and changed out electrical system wiring.
- Promoted in-house fabricated parts to customers and distributors to enhance sales and drive brand loyalty.
- Performed diagnosis and troubleshooting of motorcycle systems, components, and accessories.
- Examined internal components and vehicle frames to assess and convey nature and extent of motorcycle malfunction or damage.
- Identified fluid leaks from engine oil, gear oil, coolant and fuel to determine root cause and repair.
- Provided estimates for labor costs associated with motorcycle repairs.
- Modified and improved vehicles per customer specifications, including completing aesthetic work and calibrating parts and systems to enhance or tweak functionality.
- Switched out batteries on motorcycles, mopeds and similar vehicles.
- Repaired, maintained, or replaced parts on motorcycles using hand tools and power tools.
- Replaced defective components such as spark plugs or brake pads.
- Tested rear and front shocks to determine and carry out suspension system repairs.
- Inspected and tested motorcycles to determine necessary repairs.
SGT
Australian Army
Townsville, QLD
09.1998 - 09.2014
- Maintained accurate records of staff evaluations, disciplinary actions, and other personnel information.
- Resolved conflicts between coworkers in a professional manner.
- Communicated regularly with managers from other departments regarding workloads and interdepartmental projects.
- Tracked progress of projects using various software programs.
- Reviewed incoming requests from other departments for additional resources or assistance with specific tasks.
- Facilitated communication between upper management and front-line workers.
- Organized team meetings in order to discuss issues that are affecting productivity or morale.
- Conducted performance reviews and provided feedback to staff.
- Provided operational updates to executive team to mitigate areas of concern.
- Developed training plans for team members in order to enhance their skills and knowledge.
- Ensured compliance with company policies, procedures, regulations, laws, and standards.
- Developed and led process improvements to optimize operations and reduce costs.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Analyzed key performance indicators to identify effective strategies.
Education
Tullawong High School
Caboolture, QLD08-1998
Skills
- Power Tools Operation
- Brake System Maintenance
- Fuel Injection Systems
- Parts Inventory Management
Timeline
Motorcycle Mechanic
RPM TECH
12.2014 - Current
SGT
Australian Army
09.1998 - 09.2014
Tullawong High School
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