Matthew McNaughton

(references can be provided upon request)

• Enhanced customer satisfaction by efficiently installing ball systems in various settings.
• Communicated effectively with clients throughout the installation process, providing updates and addressing concerns as needed.
• Mentored hired workers, sharing knowledge and expertise in order to foster a collaborative team environment focused on achieving success in projects undertaken.
• Coordinated timely installation, maintenance and repair of production equipment.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Passionate about learning and committed to continual improvement.
• Skilled at working independently and collaboratively in a team environment.

(references can be provided upon request)

• Offered product samples, answered questions and helped customers find items.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
• Processed payments for orders and provided customers with change.
• Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Resolved problems, improved operations and provided exceptional service.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Developed and maintained courteous and effective working relationships.

(references can be provided upon request)

• Maintained control of games, for safe, timely event running.
• Implemented safety standards to maintain safe player environments and limit injury risks.
• Expanded knowledge of rule changes and updates through regular participation in training seminars and workshops.
• Maintained a professional demeanor throughout games, effectively managing conflicts between players or coaches when necessary.