Matthew Missen
Beldon,WA
Summary
Dynamic Sales Manager with a proven track record at XRF Scientific, excelling in relationship building and sales strategy development. Achieved consistent revenue growth by implementing innovative sales techniques and fostering team motivation. Expert in consultative sales and client relationship management, driving customer loyalty and repeat business through exceptional service.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Sales Manager
XRF Scientific
04.2007 - 05.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Production Manager
XRF Scientific
01.1993 - 05.2007
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Education
Christ Church Grammer School
Perth, WA11.1993
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
- Strategic planning
- Positive and upbeat
- Direct sales
- Sales process
- Sales planning
- Sales tracking
- Sales operation
- Goal setting
- Sales operations
- Sales reporting
- New business development
- Analytical problem solver
- Performance management
- Lead generation
- Order management
- Territory sales management
- Resolution-oriented
- Continuous improvements
- Review of contracts
- Vendor management
- Consultative sales
- Market intelligence
- Profitability optimization
- Pipeline management
- Social media savvy
- Employee motivation
- Project management
- Contact follow-up
- Product and service management
- Excellent communication skills
- Sales and market development
- Territory and account management
Certification
Welding codes for TIG, aluminium, steel and stainless steel.
Timeline
Sales Manager
XRF Scientific
04.2007 - 05.2025
Production Manager
XRF Scientific
01.1993 - 05.2007
Christ Church Grammer School
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