Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Matthew Mooney

Geelong,VIC

Summary

I’m an energetic and motivated professional eager to bring my diverse experience and dedication to customer satisfaction into a operating role within the Geelong region. Over the past 2-3 years, I’ve improved my skills in customer service, farming, sales consulting and learned the value of hard work and adaptability. I’ve consistently delivered excellent results. My hands-on experience has taught me how to engage with customers, increase sales, and boost team productivity—all while maintaining a friendly and approachable demeanour. I’m excited about the opportunity to learn from the best in the field and apply my unique blend of skills to grow alongside your team. I’m confident that my background, enthusiasm, and commitment to results make me an asset to any type of company role, ensuring that company metrics and targets are met.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Representative

Telstra
02.2025 - Current
  • Through Telstra, I have achieved a variety of knowledge through achieving company metrics and goals whilst providing excellent customer service. Even the knowledge of each product and how it operates is a key factor to the business as it persuades customers towards purchasing items.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

In-Store Member

KFC
08.2022 - Current
  • Developed healthy & friendly customer service, allowing the ability to talk to customers easily and manage bad situations such as customer complaints. Displaying a respectful, integrated and friendly environment, invoking a sense of purpose within the business.
  • Greeting customers in a friendly and professional manner.
  • Ensuring customer satisfaction through prompt and efficient service.
  • Maintaining cleanliness in customer-facing areas, including tables, counters, and floors.
  • Supporting kitchen and back-of-house teams when required, such as restocking supplies or assisting with cooking.
  • Ensuring that food preparation and handling meet quality standards.
  • Teamwork and a positive attitude towards learning and development.

Farmhand

Farm Pride
04.2023 - 12.2024
  • As a farmhand, I worked in a remote area, cleaning sheds, nurturing chickens and washing over eggs whilst collecting and storing them to be shipped towards the company's factories. It has improved my ability to work independently and enabled me to understand the working life as an adult consistently working from 7am-3pm.
  • - Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • - Animal Care: Feeding, watering, and ensuring the welfare of the chickens, including monitoring their health, vaccinating and reporting any issues.
  • - Egg Collection and Processing: Collecting eggs, grading them for quality, and preparing them for packaging and distribution.

Pruning Grapes

Bannockburn Vineyard
03.2023 - 06.2023
  • Whilst working as a Vineyard Pruner at Bannockburn Vineyard, my primary responsibility was to assist in the maintenance and preparation of grapevines for the upcoming growing season. This is a hands-on role requiring precision, focus, and physical stamina to ensure the quality of the vines and, ultimately, the vineyard’s wine production.
  • - Pruning Vines: Use shears or pruning tools to remove unwanted shoots, leaves, and branches, shaping the vines to ensure optimal growth and fruit production.
  • - Maintaining Vine Health: Identify and remove diseased or damaged parts of the vine.

In-Store Manager

Dominos Highton
06.2021 - 07.2022
  • Improvement upon work basis which consists of making and cutting pizza, cleaning and organizing equipment & work stations, for other employees to feel safe & secure and creating a friendly environment for employees to feel belonged.
  • - Customer Service
  • Ensuring customers receive excellent service and high-quality products.
  • Addressing and resolving customer complaints or concerns in a professional manner.
  • - Store Operations
  • Managing day-to-day store operations, including opening and closing procedures.
  • Overseeing inventory management, including ordering, stock rotation, and minimizing waste.
  • Ensuring compliance with food safety, workplace health and safety, and Domino’s operational standards.

Education

Year 12 Certificate -

St Joseph’s College Geelong
Geelong, VIC
10-2022

Skills

  • Customer service
  • Interpersonal communication skills
  • Machinery operation
  • Organization and time management
  • Problem-solving
  • Dependable and responsible
  • Farm equipment maintenance
  • Physical stamina
  • Flexible and adaptable
  • Critical thinking
  • Multitasking
  • Active listening

Awards

  • Recognition Award - Fastest to Improve on Fighting, Purist Boxing Club
  • 3rd Place Recognition, Battle of the Bands, Teen Misfits

Certification

CERTIFICATIONS

  • RSA
  • First - Aid Certificate
  • Forklift Licence
  • Victorian Manual Drivers Licence


Timeline

Sales Representative

Telstra
02.2025 - Current

Farmhand

Farm Pride
04.2023 - 12.2024

Pruning Grapes

Bannockburn Vineyard
03.2023 - 06.2023

In-Store Member

KFC
08.2022 - Current

In-Store Manager

Dominos Highton
06.2021 - 07.2022

Year 12 Certificate -

St Joseph’s College Geelong

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Matthew Mooney