Matthew Mosley
Sydney,New South Wales
Summary
Energetic Sales Associate whom took part in the most exhilarating and fastest growing RayWhite nation-wide dedicated to delivering excellent customer service and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. A motivated and Driven Person who strives for greatness and is known for always taking obstacles and challenges head on, this individual is known for their quick thinking and resilience to always get a task done no matter what it is.
I am also described by peers as a High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Muscle Factory
01.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Associate
Raywhite
01.2021 - 12.2022
- Researched and appraised over many local properties.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Identified potential buyers through cold calling.
- Attended progress meetings and cold call sessions to hone lead generation skills.
- Responded promptly to client inquiries via phone or email.
- Provided guidance to clients throughout the entire buying or selling process.
Customer Service
KFC
03.2017 - 11.2020
- Provided exceptional customer service, addressing clinician inquiries promptly and professionally.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally.
- Monitored customer service operations to confirm compliance with quality standards.
- Operated register to provide great customer service.
- Displayed excellent customer service when greeting customers and accepting donations.
Education
High School Diploma -
Plumpton High School
11-2020
Skills
- Relationship Building
- Excellent Communication Skills
- Outgoing Personality
- Teamwork and Collaboration
- Negotiation Tactics
- Business Development
- Sales Development
- Product Sales
- Hazardous Items Understanding
- Procedure Implementation
- Customer Service and Assistance
- Active Listening
Certification
- Drivers License
- Certificate of Registration In Real Estate
- Certificate of Registration for Hospitality
Timeline
Store Manager
Muscle Factory
01.2023 - Current
Sales Associate
Raywhite
01.2021 - 12.2022
Customer Service
KFC
03.2017 - 11.2020
High School Diploma -
Plumpton High School
Similar Profiles
Tyresse PikimauiTyresse Pikimaui
Grader at Muscle FactoryGrader at Muscle Factory
Cody McCullochCody McCulloch
Automotive Painter at Michigan Muscle Car CollisionAutomotive Painter at Michigan Muscle Car Collision
Ali SamehAli Sameh
Fitness Coach at Muscle TempleFitness Coach at Muscle Temple
Tiernan KellyTiernan Kelly
Bartender at Grand View HotelBartender at Grand View Hotel
Caleb TindaleCaleb Tindale
Outdoor Educator at The Tops Conference CentreOutdoor Educator at The Tops Conference Centre