Matthew Munro
Cherrybrook,NSW
Summary
Stakeholder-focused professional with extensive investigative and management experience. Specialist skills in workplace misconduct investigations and leading a child protection investigation team within the NSW Police Force. Proven ability to lead with integrity, resilience, and courage. Successful collaborator with internal and external stakeholders in large government organisations.
Overview
25
25
years of professional experience
Work History
Manager, Investigations & Professional Standards (substantive Role)
NSW Department of Planning, Housing and Infrastructure
10.2022 - Current
- Manage a team investigating reports of employee misconduct (corruption, performance, maladministration and fraud allegations) including Public Interest Disclosures across the department of over 12,000 employees across NSW
- Managing end to end misconduct process from receipt of complaint, public interest disclosure assessment, initial assessment, investigation, outcome and recommendations
- Make referrals to the NSW Independent Commission Against Corruption, the NSW Ombudsman and the NSW Police Force when required
- Provide education and training to employees in relation to misconduct, corruption and prevention strategies, public interest disclosure scheme whilst promoting a strong 'speak up' culture
- Monitor and report on the departments performance in the areas of compliance in accordance with relevant sector wide and statutory tracking and reporting obligations such as to the NSW Ombudsman
Director, Ethics and Compliance (Acting)
NSW Department of Planning, Housing and Infrastructure
01.2024 - 06.2024
- Manage multi-disciplinary ethics teams each with unique functions underpinned by the department's Code of Ethics and Conduct policy and regulatory frameworks including the Investigations & Professional Standards team, Workplace Investigations team and Compliance team
- Perform the role of 'Public Interest Disclosure Coordinator' for the department
- Brief the executive leadership team of the department on matters of significance, in addition to presenting to business areas in relation to the public interest disclosure scheme
- Oversee the many compliance-based systems used to manage, record and report on ethical based activities such as the 'Fraud and Corruption Control Framework', Conflict of Interest declarations, Legislative compliance register, Investigations case management, external complaints system, declaration of gifts, benefits and hospitality
- Oversee the management of the end to end misconduct process from initial complaint, investigation, outcome, recommendations and briefing executives
- Respond to Ministerial requests and requests from oversight agencies such as the NSW Ombudsman and the Independent Commission Against Corruption
- Financial responsibilities to effectively manage staffing costs, training, resources, equipment and recruitment within the ethics branch
Duty Officer (A/Inspector)
NSW Police Force
04.2021 - 09.2022
- Manage the operational Policing response on a 24/7 basis ensuring effective deployment of resources in response to emergencies, crime trends, public order incidents and community needs across the geographical command in line with budget expectations and welfare of staff
- Manage individual Command portfolios such as Human Resources, Customer Service, Professional Standards, and Governance
- Establish an environment which fosters high morale, performance, ethical behaviour and general wellbeing of team members
- Manage work performance and welfare issues by monitoring performance and providing feedback to team members and the Commander
- Preparing and releasing media statements relating to significant emergency incidents
- Take command and control at significant incidents, including multi-agency emergency response
Detective Sergeant, Investigations Manager/Team Leader
New South Wales Police Force
01.2009 - 04.2021
- Significant investigative experience, both as a practitioner and leader, in criminal investigations including personal violence, child protection, property crime, financial crime, public order incidents, major traffic incidents, and coronial matters.
- Specialist experience in leading a tri-agency NSW Police child protection team from 2013 until 2021 as a Detective Sergeant. Significant success in this leadership role, engaging with many educational and religious groups, including the presentation to the Royal Commission into institutional responses to child sexual abuse of an investigation I conducted into a NSW private school.
- Prepare and submit high-quality investigative reports and briefs of evidence for prosecution and review at the Supreme Court, District Court, Local Court, and Coroners Court in NSW.
- Strong engagement with internal and external stakeholders, for example, the Office of the Department of Public Prosecutions, Police Executive, NSW Health, Department of Communities and Justice, and other emergency services.
- Manage, educate, and improve the capability of team members.
Manager of Investigations
NSW Ageing and Disability Commission
01.2020 - 08.2020
- Company Overview: (On secondment from the NSW Police Force)
- Respond to, and investigate reports of abuse, neglect and exploitation of adults with disability and older adults within community settings
- Manage a team of investigators, providing timely and effective risk management strategies by engaging with internal and external resources.
- Revised and updated, the newly implemented investigations manual of the Commission.
- Engage with government and non-government agencies to ensure appropriate services are provided to at-risk adults with disabilities and older adults.
- Ensure an effective referral process to other government agencies, including the Health Care Complaints Commission, NSW Police Force, Aged Care Quality and Safety Commission.
Detective, Criminal Investigator
New South Wales Police Force
01.2003 - 01.2009
- Conducted interviews and interrogations with witnesses, victims, and suspects.
- Analysed evidence collected from crime scenes to identify potential suspects.
- Managed surveillance operations for investigations.
- Prepared detailed reports of investigative activities and findings.
- Obtained search warrants and executed them following implementation of risk management strategies.
- Collaborated with other law enforcement agencies in the investigation of criminal activities.
- Maintained professional relationships with members of the community while conducting investigations.
General Duties Police Officer
NSW Police Force
09.1999 - 01.2003
Education
Certificate III in Investigative Services -
AIS Training Services
Advanced Diploma of Public Safety - Police Investigations
Charles Sturt University
Diploma of Policing Practice -
Charles Sturt University
Misconduct Management Course -
NSW Police Force
Detective Education Program -
NSW Police Force
Investigators Course -
NSW Police Force
Joint Investigation Response Team Foundational Skills -
NSW Police Force/DCJ
Skills
- Staff Development
- Extensive leadership experience
- Legal and Regulatory Compliance
- Risk management
- Career in investigations
- Specialist child protection investigations
- Public Interest Disclosure framework
- Misconduct investigations
- Emergency management
- Training and presentations
Accomplishments
- Investigations - Significant investigative success over many years (criminal and civil misconduct matters) being recognised with several investigative excellence and leadership awards, including the NSW Police 'State Crime Command Rotary Award for Excellence' for significant improvements in investigative outcomes in the first year leading a team of 9 specialist Detectives in a joint child protection team.
- Policy and process implementation - Successfully managed a significant project developing new policy, procedures and training delivery following the introduction of the Public Interest Disclosures Act 2022 across the Department of Planning, Housing and Infrastructure. The updated legislation saw significant change requiring large scale training, communication, and implementation and development of updated policies and procedures.
- Management - Effective management of multi-disciplinary teams, developing the skills and experience of staff to ensure progression to higher positions. Having been in management roles for 15 years, I have successfully developed extensive skills and experience through effective collaborative relationships and a positive communication skillset based on honesty, empathy and a high degree of integrity.
- Communication - Provided frequent child protection case study presentations to an audience of training pediatricians at the Children's Hospital at Westmead, fostering strong relationships with NSW Health colleagues, highlighting strong communication skills.
- Relationships - Proven success in stakeholder relationships, travelling interstate and overseas to Singapore and South Africa engaging with Australian Government agencies and international law enforcement bodies, which ensured success of the relevant investigations.
References
to be provided upon request.
Timeline
Director, Ethics and Compliance (Acting)
NSW Department of Planning, Housing and Infrastructure
01.2024 - 06.2024
Manager, Investigations & Professional Standards (substantive Role)
NSW Department of Planning, Housing and Infrastructure
10.2022 - Current
Duty Officer (A/Inspector)
NSW Police Force
04.2021 - 09.2022
Manager of Investigations
NSW Ageing and Disability Commission
01.2020 - 08.2020
Detective Sergeant, Investigations Manager/Team Leader
New South Wales Police Force
01.2009 - 04.2021
Detective, Criminal Investigator
New South Wales Police Force
01.2003 - 01.2009
General Duties Police Officer
NSW Police Force
09.1999 - 01.2003
Certificate III in Investigative Services -
AIS Training Services
Advanced Diploma of Public Safety - Police Investigations
Charles Sturt University
Diploma of Policing Practice -
Charles Sturt University
Misconduct Management Course -
NSW Police Force
Detective Education Program -
NSW Police Force
Investigators Course -
NSW Police Force
Joint Investigation Response Team Foundational Skills -
NSW Police Force/DCJ
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