Matthew Nelson
Queanbeyan,NSW
Summary
Proven team player and adept in customer service, I excelled at McDonald's by enhancing customer engagement and streamlining operations. Leveraging skills in time management and cash handling, I significantly contributed to a positive, efficient work environment. My ability to solve problems and communicate effectively fostered teamwork and improved service delivery. I also have experience in the field of painting as im an artist as well as helping my dad in some areas such as prepping, sanding and painting my mothers car.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
03.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Volunteer Barista
Kaizen Café (Foxwell State Secondary College)
01.2021 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
No Degree -
Foxwell State Secondary College
Coomera, QLD11.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Self-discipline
- Flexible Schedule
- Integrity and Honesty
- Safety awareness
Timeline
Crew Member
McDonald's
03.2024 - Current
Volunteer Barista
Kaizen Café (Foxwell State Secondary College)
01.2021 - 11.2022
No Degree -
Foxwell State Secondary College
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