Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Pulbrook

Bruce,ACT

Summary

New to Canberra, as I've just moved down from Newcastle to the University of Canberra. Eager for a job while being goal-driven, organized, and dependable, can manage multiple priorities with a great attitude. Highly qualified and experienced, while willing to learn and take in everything given to me. Personable and great at talking to people.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
08.2020 - 07.2023
  • Improved customer satisfaction by providing friendly and efficient service.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Worked front counter, drive-thru, McCafe and Kitchen.
  • Collaborated with team members to complete orders in an efficient matter.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Employee

Dullboy's Social Co
11.2022 - 01.2024
  • Worked well independently and in a team setting in all areas of the venue in which I worked (canteen, diner restaurant, control bowling)
  • Demonstrated confidence and charisma when serving and talking to customers, whether they were regular customers or not.
  • Prepared and served high-quality, barista-made coffees to customers and fellow staff.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained a clean and tidy work environment
  • Worked around 15-25 hours a week mainly in the canteen area
  • Showed the ability to train less-experienced members of staff

Education

High School Diploma -

Warners Bay High School
Warners Bay, NSW

Skills

  • Organizational Skills
  • Dependable and Responsible
  • Highly Motivated and Self Directed
  • Quick Learner
  • Customer Relations
  • Teamwork and Collaboration
  • Excellent Communication

Certification

  • Certificate II in Hospitality
  • Certificate III in Retail

Timeline

Employee

Dullboy's Social Co
11.2022 - 01.2024

Crew Member

McDonald's
08.2020 - 07.2023

High School Diploma -

Warners Bay High School

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Matthew Pulbrook