Matthew Pulbrook
Bruce,ACT
Summary
New to Canberra, as I've just moved down from Newcastle to the University of Canberra. Eager for a job while being goal-driven, organized, and dependable, can manage multiple priorities with a great attitude. Highly qualified and experienced, while willing to learn and take in everything given to me. Personable and great at talking to people.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
08.2020 - 07.2023
- Improved customer satisfaction by providing friendly and efficient service.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Worked front counter, drive-thru, McCafe and Kitchen.
- Collaborated with team members to complete orders in an efficient matter.
- Reduced customer wait times by quickly operating customer window and sales register.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Employee
Dullboy's Social Co
11.2022 - 01.2024
- Worked well independently and in a team setting in all areas of the venue in which I worked (canteen, diner restaurant, control bowling)
- Demonstrated confidence and charisma when serving and talking to customers, whether they were regular customers or not.
- Prepared and served high-quality, barista-made coffees to customers and fellow staff.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a clean and tidy work environment
- Worked around 15-25 hours a week mainly in the canteen area
- Showed the ability to train less-experienced members of staff
Education
High School Diploma -
Warners Bay High School
Warners Bay, NSWSkills
- Organizational Skills
- Dependable and Responsible
- Highly Motivated and Self Directed
- Quick Learner
- Customer Relations
- Teamwork and Collaboration
- Excellent Communication
Certification
- Certificate II in Hospitality
- Certificate III in Retail
Timeline
Employee
Dullboy's Social Co
11.2022 - 01.2024
Crew Member
McDonald's
08.2020 - 07.2023
High School Diploma -
Warners Bay High School