Matthew Purcell
Summary
Team-oriented cleaning professional with extensive experience in window cleaning, pressure washing, builders cleaning, and aged care sanitation. Known for strong communication skills, consistently maintaining clear, professional interactions with clients and team members. Demonstrated ability to complete tasks efficiently and on time while maintaining high standards of quality and safety.
Exceptional communication skills, delivering high-quality services and fostering strong client relationships. Effective at managing work crews, ensuring efficient project completion and client satisfaction.
Overview
6
6
years of professional experience
Work History
Window Cleaning and Pressure Washing
Melbourne Window Cleaning CO.
12.2019 - Current
- Delivered high-quality window cleaning services to residential and commercial clients, ensuring exceptional results and customer satisfaction.
- Safely operated ladders and extension poles for multi-story buildings.
- Maintained high standards of customer service and cleanliness on all jobs.
- Assisted with training new team members on proper techniques, safety standards, and customer service skills.
- Worked closely with team members on larger projects, ensuring smooth coordination and efficient completion of tasks.
- Contributed to team problem-solving efforts, ensuring prompt resolution of any issues related to job sites, client requests, or equipment malfunctions.
- Supported colleagues in maintaining clean, organized workspaces and adhering to safety guidelines to promote a productive and safe environment.
- Responsible for driving and maintaining a designated work vehicle ensuring all tools, equipment, and supplies were clean, organized, and ready for daily jobs.
- Delivered exceptional service to a wide range of clients, maintaining long-term relationships through reliability and professionalism.
- Communicated directly with clients to assess needs, provide quotes, and explain service options clearly and professionally.
- Performed physical labor including climbing, lifting, and work on ladders and occasionally lifts/booms.
- Maintained and repaired tools and equipment to ensure safety and efficiency.
- Worked independently and in teams to ensure the work was completed to a high standard inside the quoted time.
- Operated pressure washing equipment to clean a variety of surfaces, including building exteriors, driveways, patios, and walkways.
- Used different pressure and cleaning solutions to remove dirt, grime, algae, and stains from surfaces safely without causing damage.
Construction Cleaning
TPB Services
12.2019 - Current
- Provided comprehensive post-construction cleaning services for residential and commercial properties, ensuring a spotless finish after construction or renovation.
- Removed construction debris, dust, and other materials from interior and exterior surfaces, including windows, floors, and walls.
- Operated a variety of cleaning tools and equipment, including industrial vacuums, pressure washers, and floor buffers, ensuring safety and efficiency.
- Worked closely with builders, contractors, and property owners to ensure all areas were thoroughly cleaned to meet specific post-construction requirements.
Aged Care Cleaning
TPB Services
06.2020 - 07.2021
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Assisted in monitoring and managing PPE (personal protective equipment) for staff, ensuring safety protocols were maintained throughout the facility.
- Cleaned and maintained resident rooms with a focus on personal hygiene, ensuring areas were free of clutter, sanitized, and organized.
- Worked closely with facility management to adapt cleaning schedules and protocols in response to changing COVID-19 restrictions and recommendations.
- Collaborated with a team of cleaning staff to maintain cleanliness during high-stress periods, especially when responding to COVID-19 outbreaks or increased infection control needs.
Education
High School Diploma -
Donvale Christian College
Skills
- Organization
- Time management
- Teamwork and collaboration
- Flexible and adaptable
- Excellent communication
- Attention to detail
- Working Independently
- Physical Stamina
- Multitasking
- Professionalism
- Managing work crews
- Problem-solving
- Quick Learner
- Manual handling
- Physical labour
Timeline
Aged Care Cleaning
TPB Services
06.2020 - 07.2021
Window Cleaning and Pressure Washing
Melbourne Window Cleaning CO.
12.2019 - Current
Construction Cleaning
TPB Services
12.2019 - Current
High School Diploma -
Donvale Christian College
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