Matthew Quade
Canberra
Overview
15
15
years of professional experience
Work History
Youth Worker
ACT Government
01.2020 - Current
- supporting young people to establish healthy routines and develop independence
- coaching young people in prosocial behaviour and building social skills to improve their positive community participation
- engaging young people in education through ongoing encouragement and mentoring
- helping young people to develop positive family and peer relationships
- facilitating support from other services such as health and mental health providers, educators, and disability organisations
- maintaining a safe, healthy, caring and supportive environment for young people with a strong focus on promoting Aboriginal and Torres Strait Islander cultures, protocols and practices
Team Leader
Livability Australia
05.2019 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Assisted in crisis intervention situations, utilizing de-escalation techniques and providing immediate support to individuals in distress.
- Liaised between medical professionals and clients to ensure accurate information exchange, promoting cohesive care planning across disciplines.
- Documented client progress in confidential files.
- Developed and implemented activities to help clients develop social and independent living skills.
- Provided clients with recommendations to community resources.
- Maintained client records to document assessment, treatment plans and progress.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
Managing Director
More Choice
02.2016 - 03.2019
- Founded and managed More Choice, providing mental health support services and support coordination to a multitude of different clients
- Manage different team's and employee's, managing performance and fostering professional development
- Ensure compliance with regulatory requirements and quality standards, improving service delivery and client outcomes guided by best Practices within NDIS policies
- Developed and managed budgets based on NDIS reports and implemented services accordingly
- Collaborated with many stakeholders both internal and eternal to help achieve holistic goals for both the business and clients supported for all facets of their life
Disability Support Worker
ACT Government
04.2010 - 06.2016
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Monitor and documented client progress, reporting significant changes and needs to the management team
Education
No Degree -
Certificate IV in Youth Work
CIT Bruce 09-2021
No Degree -
Australian International School - Singapore
Singapore10-2007
Skills
- Youth supervision
- Positive reinforcement
- Social skill development
- Emotional support
- Conflict de-escalation
- Advocacy
- Crisis response expertise
- Team supervision
- People management
- Overseeing daily activities
- Client support
Timeline
Youth Worker
ACT Government
01.2020 - Current
Team Leader
Livability Australia
05.2019 - Current
Managing Director
More Choice
02.2016 - 03.2019
Disability Support Worker
ACT Government
04.2010 - 06.2016
No Degree -
Certificate IV in Youth Work
No Degree -
Australian International School - Singapore
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