Matthew Rados

Keilor

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2026

years of professional experience

Work History

Cashier

Rados Brothers Timber & Hardware

Helping around the shop, gaining hands-on experience in customer service, packing orders, restocking shelf's, helping customers locate items and processing payments

Crew Member

McDonald's

07.2024 - Current

Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
Kept kitchen up to code for health and safety inspections.
Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Improved customer satisfaction by providing friendly and efficient service at the register.

Education

Catholic Regional Collage

Sydenham, VIC

11-2026

Catholic Regional College

North Keilor, Vic

11-2024

Skills

Communication:
Effectively assist customers in finding specific items, ensuring a positive interaction through clear and concise communication

Customer Relations:
Establish and maintain positive customer relations by providing friendly and personalized service

Relationship Building:
Build positive connections with customers, colleagues, and team members through approachable and reliable interactions

Problem-Solving:
Proactively address customer issues with a solution-oriented approach, ensuring satisfaction and smooth workflow

Timeline