Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Riley

Melbourne

Summary

I have always been a hard worker and can get any job done when I put my mind to it. My hard work payed off when I was promoted to assistant manager at Liquorland and have previously been offered many other opportunities to work my way up, however declined as my main goal is to become an Air Force Pilot. I effectively use my problem solving skills on a daily basis when it comes to load management, assisting customers and managing stock. My friendly approach is a hit with the team members and customers and I am highly praised for my good reviews and my dedication to being the best I can be in whatever I do.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Liquorland
01.2021 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Interacted well with customers to build connections and nurture relationships.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Warehouse Worker

Freedom
12.2020 - 02.2021
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Education

Senior Secondary Certificate of Education -

Berwick Secondary College
Berwick, VIC
12.2020

Skills

  • Problem-Solving
  • Customer Service and Engagement
  • Retail Operations
  • Time Management
  • Team Building and Leadership
  • Employee Coaching
  • Order Management
  • Motivational Techniques
  • Effective leader
  • Team Management
  • Team Leadership
  • Goal Setting

Timeline

Assistant Store Manager

Liquorland
01.2021 - Current

Warehouse Worker

Freedom
12.2020 - 02.2021

Senior Secondary Certificate of Education -

Berwick Secondary College

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Matthew Riley