Matthew Robinson
Sydney,NSW
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams. Offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record.
Professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations.
Overview
5
5
years of professional experience
Work History
Production Operator
Highland Pine Products PTL LTD
Oberon, NSW
01.2024 - Current
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products for defects and flaws using proper QA procedures.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
- Handled raw materials efficiently, minimizing waste during the production process.
Courier
Menulog
Bathurst , NSW
07.2022 - 05.2024
- Receiving orders
- Accepting orders
- Picking up orders
- Delivering orders
- Customer Service
- Greeting customers
- Making their experience enjoyable
- Contacting staff at order venues
Election Poll Worker
Australian electoral commission
Bathurst , NSW
05.2022 - 05.2022
- Assisted curbside voters with disabilities incapable of obtaining physical access to voting machines.
- Collected necessary information from voters to determine correct voting location and ballot.
- Instructed voters to properly use voting machines and responded to inquiries and concerns.
- Asked questions to obtain voter's name, address and age.
- Closed polling location at end of voting period to calculate and organize final amount of votes.
- Helped new voters complete registration paperwork and sign-in procedures.
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Conducted routine checks on ballot machines to verify proper working order.
- Prepared voting area by setting up and organizing voting equipment, ballots and registrations sheets.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
- Greeted guests and vendors to assist in navigating space.
- Broke down boxes for garbage and recycling.
Electoral Officer
NSW Electoral Commission
Bathurst And The Central West , NSW
11.2021 - 11.2021
- Checked voter identification and signed in registered voters prior to administering ballots.
- Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
- Coordinated polling stations during peak hours in high traffic areas during voting period
- Attended meetings to discuss general and specific voter information on election issues.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Maintained positive working relationship with fellow staff and management.
- Collected, evaluated and stored documents securely in permanent records.
- Assisted organizational efforts by filing, entering data and answering phones.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Located and retrieved files, assisting public with general information.
- Provided hands-on training and coaching for junior staff on office policies and regulations.
- Ordered and restocked supplies in line with budget limits and office needs.
Census Field Officer
Australian Bureau of Statistics
Hill End, NSW
07.2021 - 10.2021
- Assisted people in filling out surveys and explained items on survey forms.
- Double-checked information on survey forms or information pads to verify accuracy of information.
- Charted out plans to visit residents of specified cities.
- Compiled, recorded and coded information derived from specified forms into predefined databases.
- Read maps and located addresses to complete assigned forms via personal interview.
- Met with supervisor daily to submit completed assignments and discuss progress.
- Used statistical software to analyze data from surveys, old records or case studies.
Handyman
Mr Fix it
Bathurst , NSW
03.2020 - 02.2021
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
- Operated hand and power tools to complete repairs.
- Used professional grade tools and equipment to perform wide range of handyman services.
- Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
- Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
- Maintained equipment, materials and tool inventory to meet repair or maintenance needs with minimal delay.
- Prioritized handyman jobs by identifying urgent and important projects with concern for customer safety and security.
- Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs.
- Collaborated with team members to assess equipment performance needs.
- Read work orders or received instructions from supervisors or homeowners to determine work requirements.
Education
Diploma - Family And Community Services
TAFE Western
Bathurst12.2011
Diploma - Pastoral Leadership
Hillsong International Leadership College
Baulkham Hills12.2008
Cert III - Animal Studies
TAFE Western
Bathurst12.2000
Skills
- Processing samples
- Delivery and pickup
- Coordinating efficient routes
- Delivery payment collection
- Message delivery
- Clean driving record
- Relationship building and rapport
- Heavy lifting
- Vehicle inspections
- Licensed driver in [State]
- Training & development
- Reliable & trustworthy
- Microsoft Office
- Decision-making
- Reliability and punctuality
- Manufacturing
- Adaptable to change
- Material quality control
- Assembly line experience
- Assembly and production
- Safety Protocols Adherence
- Production line efficiency
- Materials Handling
Timeline
Production Operator
Highland Pine Products PTL LTD
01.2024 - Current
Courier
Menulog
07.2022 - 05.2024
Election Poll Worker
Australian electoral commission
05.2022 - 05.2022
Electoral Officer
NSW Electoral Commission
11.2021 - 11.2021
Census Field Officer
Australian Bureau of Statistics
07.2021 - 10.2021
Handyman
Mr Fix it
03.2020 - 02.2021
Diploma - Family And Community Services
TAFE Western
Diploma - Pastoral Leadership
Hillsong International Leadership College
Cert III - Animal Studies
TAFE Western