Matthew Robolakis
Terrigal,NSW
Summary
Adept at leading teams to success, I significantly enhanced Macro Timber Supplies' profitability and client base through strategic operations management and robust relationship building. My expertise in purchasing and project management, coupled with a talent for fostering employee development, has consistently driven performance improvement and operational excellence.
Overview
10
10
years of professional experience
Work History
General Manager
Macro Timber Supplies
03.2024 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Purchasing all timber and hardware for the business.
- Account Management.
- Key contributor in marketing campaigns
- Oversee daily operations.
- Responsible for OH&S.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
Sales, Operations and Business Development Manager
Macro Timber Supplies
04.2023 - 03.2024
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Supplier price negotiations.
- Purchasing all material for the business
- Setting up the residential sales sector of business
Sales Representative Assistant Manager
North Shore Timber and Hardware
01.2019 - 05.2023
- Boosted sales performance by developing and implementing effective sales strategies.
- Collaborated with fellow team members to create a positive work environment that fostered productivity and teamwork.
- Developed expertise in niche products within the portfolio which resulted in becoming a trusted resource within the team for guidance on specific product queries from customers or colleagues alike.
- Managerial duties in absence of store manager.
- Managed various customer accounts effectively, ensuring timely follow-ups and maintaining open lines of communication at all times.
- Consistently met or exceeded monthly quotas while maintaining a focus on long-term goals aligned with organizational objectives.
- Contributed to team success by consistently achieving and surpassing individual sales targets.
Sales and Marketing Associate
Sunlite Mitre 10
07.2017 - 01.2019
- Boosted sales revenue by developing and implementing targeted marketing campaigns.
- Conducted market research to assess customer needs and preferences.
- Managed key accounts, resulting in increased customer satisfaction and repeat business.
- Coordinated with marketing team on creating collateral materials that effectively communicated product benefits, generating increased interest from prospects.
Sales Representative
North Shore Timber and Hardware
09.2014 - 07.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Arts - Communications, Digital And Social Media
University of Tech Sydney
Sydney, NSW07.2018
Advanced Diploma - Business Administration And Management
Damelin Private College
Johannesburg, South Africa 12.2012
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Efficient multi-tasker
- Staff Management
- Relationship Building
- Inventory Control
- Customer Relationship Management
- Client Relations
- Performance Improvement
- Employee Development
- Project Management
- Purchasing
Accomplishments
- Accomplished General Manager with extensive experience in transforming a limited product range into a comprehensive timber merchant operation. Proven track record of expanding product lines from under 25 to over 1500, positioning the company as a major player in both residential and commercial markets.
- Led the transformation from a niche market focus on form workers to a comprehensive timber merchant operation.
- Managed the migration from Xero to a more efficient software platform, optimizing operational efficiency.
- Created all SKU codes and established pricing tiers, enhancing inventory management and pricing strategies.
Timeline
General Manager
Macro Timber Supplies
03.2024 - Current
Sales, Operations and Business Development Manager
Macro Timber Supplies
04.2023 - 03.2024
Sales Representative Assistant Manager
North Shore Timber and Hardware
01.2019 - 05.2023
Sales and Marketing Associate
Sunlite Mitre 10
07.2017 - 01.2019
Sales Representative
North Shore Timber and Hardware
09.2014 - 07.2017
Bachelor of Arts - Communications, Digital And Social Media
University of Tech Sydney
Advanced Diploma - Business Administration And Management
Damelin Private College
Similar Profiles
Cody DregerCody Dreger
General Laborer/Administration at Timber Ridge Building SuppliesGeneral Laborer/Administration at Timber Ridge Building Supplies
Nomsa NjozileNomsa Njozile
HR Assistant at Industrial Timber SuppliesHR Assistant at Industrial Timber Supplies
Luke RyanLuke Ryan
Major Accounts Senior Account Manager at Bowens Timber and Building SuppliesMajor Accounts Senior Account Manager at Bowens Timber and Building Supplies