Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
26
26
years of professional experience
Work History
Supervisor - Horticulture
Toowoomba Region
03.2018 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Maintained compliance with company policies, objectives, and communication goals.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Horticultural Officer – Team Leader
Toowoomba City/Regional Council
03.2003 - 03.2018
Supervise the maintenance of parks and gardens
Monitor team members work and safety standards
Provide onsite training for staff
Experience in the role of Acting Co-Ordinator of Public Gardens North
Attend meetings and liase with TRC staff and external consultants
Extensive experience with all horticultural tools and machinery
Knowledge of common trees, ornamental shrubs and plants, pests and diseases
Ability to prepare soil using prescribed methods and materials
Ability to design landscape plans, estimate materials, labor and equipment
Ability to maintain the integrity of assigned areas
Ability to select plants, shrubs and trees for designated areas
Provide horticultural advice to customers and conduct public information sessions
Experience in delivery of media interviews both live and recorded
Lead and implement continuous improvements relating to health & safety practices
Identify and resolve problems in the workplace
Demonstrate and lead a productive maintenance team
Extensive experience in Horticulture and Gardening Techniques.
Trainee/Gardener
Toowoomba City Council
03.1998 - 03.2003
Education
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Customer Satisfaction
Project Management
Plant Identification
Pest/Disease Management
Additional Information
Supervisor of Toowoomba's premier park, Queen's Park Botanic Gardens, for the past 13 years. Major drawcard during the Toowoomba Carnival of Flowers bringing around 100 000 people through the park and 400 000 into the city over the month long event.
Design and implement 2 annual garden displays yearly. Spring Display consists of approximately 40 000 seedlings and 5000 bulbs and the summer display consisting of approximately 20 000 seedlings.
Established professional relations with and hosted a Singaporean Gardens By The Bay delegate for 6 months.
Conducted a guided tour with a number of delegates from Singapore's Gardens By The Bay during our Carnival Of Flowers 2024.
Indirectly lead a team of up up 17 staff, directly leading a team of 4.
References
Gary Arnold, Coordinator Public Gardens Toowoomba North, Toowoomba Regional Council, 0407 621 250
Senior Education Officer, EALD at Department of Education, DDSW Region, ToowoombaSenior Education Officer, EALD at Department of Education, DDSW Region, Toowoomba