Matthew Sharlassian
Beriwck,VIC
Summary
A highly passionate and driven professional with over 20+ years of experience in sales,
leadership, and learning roles across diverse industry sectors. An exceptional leader
and motivator with a proven track record of exceeding challenging sales targets and
fostering team effectiveness. Experienced in mortgage broking, financial services, and
coaching industries, with a strong commitment to continuous improvement, customer
service excellence, and achieving outstanding results.
Overview
18
18
years of professional experience
Work History
Director/Finance Broker
Decision Finance
01.2016 - Current
- Explained entire mortgage/commercial loan process to borrower.
- Evaluated borrower financial information, income, and credit history to determine loan possibility.
- Assessed clients' financial data to determine loan suitability.
- Collaborated with different lenders to find best possible deal for homebuyers. 60+ Lenders
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home/business purchases.
- Established strong relationships with borrowers, which helped to forge new business opportunities.
- Advised clients on loan process an in purchasing & refinancing
- Presented, explained and processed documents to borrowers.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Fielded customer complaints and provided solutions.
- Developed and maintained relationships with customers, lenders and other third parties.
- Monitored/implemented sales pipelines
- Proactively identified solutions for customers experiencing credit issues.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Explained different types of loans pertaining to client situations.
- Lead a team of 10+ employees
Mobile Banking Manager
NAB
08.2012 - 07.2016
- Developed and maintained strong relationships with clients to maximise satisfaction.
- Helped clients make informed decisions about financial future.
- Analysed financial needs of clients and developed tailored strategies to meet goals.
- Educated clients on financial topics and best practices.
- Presented financial plans and investment recommendations to clients.
- Monitored and updated financial plans to comply with client goals.
- Educated clients on potential risks and rewards associated with various investments.
Personal Banker Branch
NAB
11.2008 - 07.2012
Business Banker
NAB
01.2006 - 10.2008
Education
High School Diploma -
Lyndale Secondary College
Dandenong North, VIC12.2003
Skills
- Lender Relationships
- Deal Structuring
- Compliance Monitoring
- Budgeting and Variance Analysis
- Strategic Planning
- Quarterly Reviews
- Staff Evaluations
- Cash Flow and Reconciliation
- Excellent Team Leadership
- Business Intelligence Gathering
- Loan Processing
- Build Customer Relationships
- Commercial Lines of Credit
- Credit Approval and Denial
- Recruit Well-Qualified Staff
- Critical Thinking
- Communications Strategies
- Event Coordination
- Marketing and Advertising
- Ability to Work Under Pressure
- Analytical Thinking
- Team Leadership & People Development
- Effective Time Managment
- Ability To Work In A Team
- Sales & Service
- Critical thinking & Poblem Solving
- Self Motivated
Accomplishments
- AFG Top 50 Brokers 2021
- AFG Top 50 Brokers 2022
Timeline
Director/Finance Broker
Decision Finance
01.2016 - Current
Mobile Banking Manager
NAB
08.2012 - 07.2016
Personal Banker Branch
NAB
11.2008 - 07.2012
Business Banker
NAB
01.2006 - 10.2008
High School Diploma -
Lyndale Secondary College