Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Sinclair

Thomastown,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Customer Assistant

Best And Less
11.2019 - 12.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Increased sales through upselling and cross-selling products to meet customer needs.
  • Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
  • Streamlined the checkout process for faster transactions, enhancing overall customer experience.
  • Assisted customers in locating desired items, ensuring a positive shopping experience.
  • Built strong relationships with customers by providing personalized recommendations and attentive service.
  • Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.

Waiter

Baan Thai Restaurant
01.2017 - 12.2019
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

Year 12

Thornbury High School
Thornbury, VIC
2013

Skills

  • Active Learning
  • Complaint Handling
  • Inventory Management
  • Cash Handling
  • Customer Assistance
  • Reliability

Timeline

Customer Assistant

Best And Less
11.2019 - 12.2023

Waiter

Baan Thai Restaurant
01.2017 - 12.2019

Year 12

Thornbury High School

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Matthew Sinclair