Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Matthew Sinclair

Thomastown,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Assistant

Best And Less
11.2019 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Increased sales through upselling and cross-selling products to meet customer needs.
  • Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
  • Built strong relationships with customers by providing personalized recommendations and attentive service.
  • Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.

Waiter

Baan Thai Restaurant
01.2017 - 12.2019
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

Year 12

Thornbury High School
Thornbury, VIC
2013

Skills

  • Active Learning
  • Complaint Handling
  • Inventory Management
  • Customer Assistance
  • Reliability
  • Relationship Building
  • Order Processing
  • Relationship Building
  • Safety Management
  • Relationship Building

Certification

  • Certificate II in electro- technology
  • First aid certificate II
  • White card

References

References available upon request.

Timeline

Customer Assistant

Best And Less
11.2019 - Current

Waiter

Baan Thai Restaurant
01.2017 - 12.2019

Year 12

Thornbury High School

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Matthew Sinclair