Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Referees
Generic

Matthew Sinclair

Kanahooka

Summary

Dynamic professional with a proven track record at Williams Family Law, excelling in office administration and customer engagement. Demonstrated exceptional multitasking and time management skills, enhancing productivity and client satisfaction. Successfully implemented efficient filing systems, contributing to a 20% increase in information retrieval speed. Recognized for superior communication and organizational abilities.

Overview

15
15
years of professional experience

Work History

Office Administrator

Williams Family Law
01.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

Event Caterer

Dish and the Spoon Caterers
01.2015 - 12.2021
  • Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.
  • Maintained strict hygiene standards throughout the entire event catering process.
  • Ensured safety compliance in accordance with industry regulations and guidelines at all times during event preparations.
  • Developed strong relationships with clients through consistent communication before, during, and after their events.
  • Collaborated with event planners to create seamless experiences for clients and guests.
  • Increased repeat business by building a reputation as a reliable caterer known for superior customer service.

Chef Manager

Rocket Gourmet Caterers
02.2011 - 11.2015
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Implemented strict adherence to food safety regulations, ensuring the consistent delivery of safe and delicious meals.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Confined Space Monitor

BOC Gas
02.2014 - 01.2015
  • Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
  • Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
  • Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.
  • Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.

Education

Bachelor of Arts - Music

Auckland University
Auckland, NZ

75/1/2/3 Chef Certificates - Hospitality And Tourism Management

Manakau, Polytechnic
Manakau, Auckland, NZ

Skills

  • Time management

  • Office administration

  • Administrative support

  • Database entry

  • Office management

  • Customer engagement

  • Verbal communication

  • Mail handling

  • Telephone reception

Accomplishments

  • Supervised team of 25 staff members.
  • Resolved product issue through consumer testing.
  • Improved customer satisfaction by addressing concerns promptly and to complete satisfaction.
  • Increased productivity by revamping workflow and restructuring line.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

  • Gym Workouts
  • High-Intensity Interval Training
  • Yoga
  • Passionate about balancing physical health with mental and emotional wellness
  • Music and Live performance
  • Guitar

Timeline

Office Administrator

Williams Family Law
01.2022 - Current

Event Caterer

Dish and the Spoon Caterers
01.2015 - 12.2021

Confined Space Monitor

BOC Gas
02.2014 - 01.2015

Chef Manager

Rocket Gourmet Caterers
02.2011 - 11.2015

Bachelor of Arts - Music

Auckland University

75/1/2/3 Chef Certificates - Hospitality And Tourism Management

Manakau, Polytechnic

Referees

Hayley Williams, Owner principal Solicitor Williams Family Law

  • (02) 4216 5245


John Newnes Owner Illawarra Glass

  • 0412917372


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Matthew Sinclair