Matthew Smith
Bunbury,WA
Summary
Barista and waiter. Working in All Rounder placements. Coffee experience in London's Soho and working in high level stress environments with a knack for being adaptive to high level stress environments and working together as a team and prioritising service quality.
Overview
4
4
years of professional experience
Work History
Barista
The Breakfast Club
London, UK
01.2025 - 06.2025
- Performed cash handling duties accurately while adhering to company policies.
- Ensured cleanliness and organization of the coffee station area.
- Assisted customers with menu selections and special requests.
- Answered customer phone calls and appropriately addressed questions and complaints.
Waiter
Blanchette
London, UK
09.2023 - 01.2024
- Provided training to new waitstaff on proper customer service techniques and expectations.
- Greeted and informed guests of menu selections to foster welcoming environment.
- Created welcoming environment by greeting guests upon arrival and providing excellent service throughout meal.
Barista
TLC
south frementle, Australia
01.2022 - 05.2023
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
Restaurant Waiter
Print Hall
Perth, Australia
05.2021 - 01.2022
- Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints.
- Greeted patrons at assigned tables and promptly addressed questions and requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware.
Skills
- Cash handling
- Customer service
- Reliability
- Latte art
- Coffee machinery
- Time management
- Cleanliness standards
REFERENCES
- Event Malhotra - Manager Saroor (+61) 0424178426
- Angela Feng - Manager/Owner TLC cafe (+61) 0432949336
- John Smith- Shift Supervisor (+61) 0414549539
- Jade Maree - friend at Tafe- (+61) 0416730764
Timeline
Barista
The Breakfast Club
01.2025 - 06.2025
Waiter
Blanchette
09.2023 - 01.2024
Barista
TLC
01.2022 - 05.2023
Restaurant Waiter
Print Hall
05.2021 - 01.2022