Overview
Work History
Education
Skills
Timeline
Generic

Matthew Tan

Kardinya,WA

Overview

3
3
years of professional experience

Work History

IT Technician

Procom
11.2022 - Current
  • Working with major Banks and their clients.
  • Install, configure, and test EFTPOS terminals and peripherals.
  • Diagnose and repair hardware and software issues.
  • Respond to customer service requests and troubleshoot technical issues.
  • Maintain accurate records of all service activity.
  • Work with other technicians and IT personnel to resolve complex issues.
  • Manage appointments and meetings, ensuring timely attendance and adherence to protocols.
  • Prioritize tasks and identify potential conflicts or delays.
  • Liaise with clients to schedule meetings and appointments, respecting their availability.
  • Implement and enforce strict security protocols to protect client information.

Laborer

Hello Fresh
04.2021 - 09.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked alongside team to accomplish work goals according to schedule.

Picker Packer

Border Express
06.2021 - 03.2022
  • Loaded and unloaded materials onto trucks and trailers.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Followed orders precisely for correct items, sizes and quantities.

Education

High School Diploma -

Applecross Senior High School
Ardross, WA
12.2020

Skills

  • Hardware Installation
  • Customer Service
  • Problem Solving
  • Vendor Management
  • Schedule Coordination
  • Technical Documentation

Timeline

IT Technician

Procom
11.2022 - Current

Picker Packer

Border Express
06.2021 - 03.2022

Laborer

Hello Fresh
04.2021 - 09.2022

High School Diploma -

Applecross Senior High School

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Matthew Tan