Focused and hardworking, able to troubleshoot complex problems Effective team player with exceptional communication skills Committed to growth personally and professionally Definitive abilities in leadership, decision making and team building
Overview
2026
years of professional experience
1
Certification
Work History
B&M Removals Pty Ltd
Director
2020 - Current (5 education.years_Label & 7 education.months_Label)
Job overview
Led strategic initiatives to improve operational efficiency across multiple departments.
Developed and implemented performance metrics to track team progress and outcomes.
Facilitated cross-functional collaboration to enhance project delivery and stakeholder engagement.
Spearheaded process improvement projects, resulting in streamlined workflows and reduced costs.
Analyzed market trends to inform strategic planning and business development efforts.
Drove organizational change initiatives, aligning resources with business objectives for optimal outcomes.
Cultivated relationships with key stakeholders to support strategic partnerships and initiatives.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Allied Pickfords
Senior Leading Hand
07.2020 - 08.2020
Job overview
Worked well independently and on a team to solve problems.
Organized and prioritized work to complete assignments in a timely, efficient manner.
Provided superior customer service to clients by addressing all questions and concerns.
Maintained a clean and organized working environment to enhance productivity.
Maintained a positive attitude despite any hurdles.
Ensured the availability of adequate resources to achieve goals.
Intrain Assessors
Trainer/Assessor
03.2019 - 06.2020
Job overview
Provided superior customer service to clients by addressing all questions and concerns
Teach road traffic rules, safety and regulations
Explaining and demonstrating the use of the vehicle
Teaching advanced techniques, such as what to do in an emergency
Served as a friendly, hardworking, and punctual employee
Maintained a positive attitude despite any hurdles
Grace Removals
Branch Manager
01.2011 - 03.2018
Job overview
Manage and lead removalists ensuring adherence to standard procedures and maintenance of operating professionalism via discipline, training and technology
Manage the utilisation of operating branch fleet and labor resources in order to achieve service delivery
Approve subcontractor payments relating to line haul activities and or services
Brief and debrief removal crews
Adhere to all administrative and reporting systems related to branch operations and ensure timely delivery of all related reports on a state and national level
Manage and maintain property, plant and site security
Liaise with CEO and national management
Attend corporate meetings
Achievement of annual KPI's
Achieve and maintain branch set budgets
Education
Murray High School
High School
08.1992
University Overview
Completed Year 11
Skills
Relationship building
Strategic planning
Verbal and written communication
Decision-making
Project management
Operations management
People management
Team management
Strategies and goals
Staff management
Employee development
Goal setting
Organizational development
Business planning
Change management
Staff development
Program management
Contract and vendor management
Financial reporting
Legal and regulatory compliance
Facilities management
Business administration
Logistics management
Certification
November 2018 Fatigue Management Strategies, KRTS Pty Ltd
March 2007 Forklift Licence, Intrain Assessors
July 2017 Air Cargo Security Awareness Training, Australian Government
January 2011 HC Truck Licence, Intrain Assessors
PERSONAL INFORMATION
Address: 559 Ebden Street South Albury 2641
Date of Birth: 1975-07-13 Albury NSW
Nationality: Australian
Driving License: MC
Hobbies: Ovens and Murray Umpires, AFL North East Umpires 2009-2025
Timeline
Senior Leading Hand
Allied Pickfords
07.2020 - 08.2020
Trainer/Assessor
Intrain Assessors
03.2019 - 06.2020
Branch Manager
Grace Removals
01.2011 - 03.2018
Director
B&M Removals Pty Ltd
2020 - Current (5 education.years_Label & 7 education.months_Label)
Customer Service Representative/Front Office Lead at Insulation Removals Pty LtdCustomer Service Representative/Front Office Lead at Insulation Removals Pty Ltd