Matthew Thompson
Officer,VIC
Summary
Experienced Product developer with over 14 years of experience in baking. Excellent reputation for solving problems and improving customer satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shift Manager
Breadsolutions
11.2023 - Current
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Managed up to 25 staff members on 1 shift. Worked on both Night and Day shifts
Technical Baker/New Product Developer
Breadsolutions
07.2022 - 10.2023
- Produced consistently high-quality baked goods for customers.
- Created new products form customer briefs
- Managed factory trials
- Created factory specifications for the production floor
Quality Baking Assist
Breadsolutions
07.2019 - 07.2022
- Product development
- Technical support
- Continuous improvement
Lead Operator
Breadsolutions
03.2016 - 07.2019
- Operated 3 production lines
- Lead operator for ingredient weigh ups
- Lead ovens operator
- Flow wrapping experience
- Packing experience
Baker/Manager
Triple Crust
01.2015 - 02.2016
- Made rosters
- Ordered ingredients
- Day to day bakery managing
Baker/Supervisor
Breadsolutions
04.2013 - 01.2015
- Operated mixing
- Supervised ovens
Baker
Triple Crust
01.2013 - 05.2013
- Baking/Benchwork/Mixing
Baker
Bakers Delight
02.2010 - 01.2013
- 3 Year apprenticeship
- Baking/Benchwork/Mixing
- Customer service
Baker Helper
Parkview Bakery
03.2006 - 11.2008
- Part time after school work
Education
High School Diploma -
Bendigo Senior Secondary College
Bendigo12.2009
High School Diploma -
Highview College
Maryborough, VIC12.2007
Skills
- Flexible and Adaptable
- Self-Motivated
- In depth knowledge of production lines
- Decision Making
- Data Entry
- MS Office
- Verbal and Written Communication
- Problem solver
- Knowledge of HACCP, GMP and OHS
- Customer service focus
- Employee Training
- Punctual and Reliable
Accomplishments
I was apart of the team that secured large contracts for the business through product development and launches.
Certification
- Certificate 3 in retail baking
- Certificate 2 in hospitality
- San Francisco Baking institute sourdough course
- 2 Day management course with through AIM.
References
Gagandeep Singh:
Operations Manager
Mobile: 0434 416 751
Craig Hamilton:
Warehouse Manager
Mobile: 0481 867 778
Timeline
Shift Manager
Breadsolutions
11.2023 - Current
Technical Baker/New Product Developer
Breadsolutions
07.2022 - 10.2023
Quality Baking Assist
Breadsolutions
07.2019 - 07.2022
Lead Operator
Breadsolutions
03.2016 - 07.2019
Baker/Manager
Triple Crust
01.2015 - 02.2016
Baker/Supervisor
Breadsolutions
04.2013 - 01.2015
Baker
Triple Crust
01.2013 - 05.2013
Baker
Bakers Delight
02.2010 - 01.2013
Baker Helper
Parkview Bakery
03.2006 - 11.2008
- Certificate 3 in retail baking
- Certificate 2 in hospitality
- San Francisco Baking institute sourdough course
- 2 Day management course with through AIM.
High School Diploma -
Bendigo Senior Secondary College
High School Diploma -
Highview College
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