Matthew Want
Como,WA
Summary
Hardworking Bartender/FOH team member with experience in large-scale casual and fine-dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Proven ability to create great experiences for customers and a reliable team player.
Overview
3
3
years of professional experience
Work History
Bartender
The Hampden Hotel
07.2022 - 11.2023
- Served high customer volumes during special events (e.g. wedding receptions, wakes), nights, and weekends.
- Crafted and served a variety of cocktails, including classic drinks and signature cocktails tailored to customers' preferences.
- Delivered food orders from the kitchen to guests’ tables in a timely and professional manner, ensuring accuracy and customer satisfaction.
- Assisted in preparing and clearing tables, ensuring a clean and welcoming dining environment for customers.
- Worked efficiently and effectively under high pressure, especially during busy times or rush hours.
- Trained new bartenders on drink preparation, cocktail recipes, bar and customer service standards.
- Efficiently performed opening and closing duties - taking inventory, restock, bar/floor cleaning duties, etc.
- Organised bar inventory and storage procedures to keep stock within optimal levels.
- Maintained a clean and organised workspace, ensuring compliance with health and safety regulations.
Food Runner
Hellenika
11.2021 - 01.2022
- Delivered food and drink to patrons of a fine-dining Greek restaurant in a quick, efficient manner.
- Assisted wait staff with fine-dining table setting and drink filling.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritising duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff and head chef to ensure accuracy of orders, minimising errors and complaints.
Front of House Server
Burrito Bar
05.2021 - 12.2021
- Made Mexican cocktails, waited tables, organised and prepared take-away orders.
- Maintained high quality customer service with a friendly and positive attitude.
- Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Assisted in training new FOH servers, fostering teamwork and improving overall service quality.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
- Performed open and closing duties in a timely manner.
Bartender & Barista
Barron Valley Hotel & Cafe
11.2020 - 02.2021
- Provided bar service to patrons of the Barron Valley Hotel
- Provided waiting service at various large functions at the Barron Valley Hotel
- Made coffees, prepared food, and assisted in maintaining high quality customer service
Education
Doctor of Medicine - Medicine
University of Western Australia
Perth, WA12-2025
Bachelor of Science - Biomedical Science
University of Queensland
QLD06-2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player
- Clear and effective communication
Timeline
Bartender
The Hampden Hotel
07.2022 - 11.2023
Food Runner
Hellenika
11.2021 - 01.2022
Front of House Server
Burrito Bar
05.2021 - 12.2021
Bartender & Barista
Barron Valley Hotel & Cafe
11.2020 - 02.2021
Doctor of Medicine - Medicine
University of Western Australia
Bachelor of Science - Biomedical Science
University of Queensland
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