Matthew Waugh
Sydney,NSW
Summary
At Roo Group, as a Plumber Supervisor, I led a team to enhance project efficiency, leveraging my plumbing expertise and advanced troubleshooting skills. I crafted training programs boosting productivity and forged vendor relationships for cost savings. My leadership and technical acumen in pipe installation and energy conservation drove significant achievements.
Overview
23
23
years of professional experience
Work History
Plumber Supervisor
Roo Group
07.2021 - Current
- Improved project efficiency by effectively managing a team of plumbers and delegating tasks according to their skills.
- Boosted team productivity by developing tailored training programs aimed at improving technical knowledge and skillsets among staff members.
- Resolved complex plumbing issues using advanced troubleshooting techniques and in-depth knowledge of plumbing systems.
- Established long-lasting relationships with vendors resulting in better pricing options for the company''s purchasing needs.
Plumber
O’brien Plumbing
02.2018 - 03.2021
Plumber Supervisor
Sd Plumbing
01.2002 - 01.2018
- Promoted an atmosphere of continuous learning among team members by encouraging the sharing of best practices and lessons learned from previous projects.
- Reduced customer complaints by promptly addressing issues and implementing corrective actions.
- Collaborated with other construction teams for smooth coordination during large-scale projects, ensuring seamless integration of plumbing systems.
- Increased client satisfaction with high-quality workmanship and attention to detail in plumbing installations and repairs.
- Developed comprehensive project plans that outlined work scope, timelines, budgets, and resource allocation for successful project execution.
- Enhanced workplace safety by conducting regular staff training sessions on proper tool usage, equipment handling, and hazard identification.
- Conducted thorough inspections of completed work to ensure compliance with local codes, regulations, and industry standards.
- Ensured timely completion of projects through strict adherence to schedules and efficient use of resources.
- Played a crucial role in securing new business contracts through consistently delivering quality work and maintaining high customer satisfaction levels.
- Stayed up-to-date on industry trends allowing implementation of the latest technology in plumbing solutions for clients'' benefit.
- Mentored junior plumbers to develop their skills further while also nurturing future leaders within the organization.
- Boosted team productivity by developing tailored training programs aimed at improving technical knowledge and skillsets among staff members.
- Played an integral role in bidding processes by providing accurate cost estimates for labor, materials, and equipment needs.
- Implemented preventive maintenance procedures that led to reduced equipment downtime while increasing overall operational efficiency.
- Established long-lasting relationships with vendors resulting in better pricing options for the company''s purchasing needs.
- Resolved complex plumbing issues using advanced troubleshooting techniques and in-depth knowledge of plumbing systems.
- Provided exceptional customer support through prompt response to inquiries or concerns related to plumbing services offered or completed projects.
- Improved project efficiency by effectively managing a team of plumbers and delegating tasks according to their skills.
- Maintained open communication channels between team members during projects to foster collaboration and prevent misunderstandings.
- Streamlined inventory management by regularly monitoring stock levels, maintaining accurate records, and ordering supplies as needed.
Education
Certificate IV - Plumber, Roofer, Gas Fitter, Drainer
Meadowbank Tafe
11.2009
Skills
- Pipe installation
- Gas Line Installation
- Heating Systems
- Ventilation Systems
- Energy conservation
- Drainage Systems
Timeline
Plumber Supervisor
Roo Group
07.2021 - Current
Plumber
O’brien Plumbing
02.2018 - 03.2021
Plumber Supervisor
Sd Plumbing
01.2002 - 01.2018
Certificate IV - Plumber, Roofer, Gas Fitter, Drainer
Meadowbank Tafe
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