Matthew Wiffen
Thirroul,NSW
Summary
Having worked in a variety of industries I bring to the table a wealth of communication skills and an eye for detail.
Having been trusted to manage the safety aspects for large work groups spanning over many kilometers in distance.
I am punctual and reliable as my work history shows.
Overview
23
23
years of professional experience
Work History
Rail Protection Officer
Workfast Labour Hire
03.2018 - Current
- Critical Communications of rail safety.
- Plan and implement rail safety procedures.
- Ensure works within the rail corridor are complaint with rail safety requirements.
- Ensure all workers are rail compliant.
- Make safety assessment in accordance with rail safety criteria
- Arrange and implement work on track authorities and work on track methods
Rail Labouror
Swetha International, Workfast, Brefni
01.2016 - 12.2017
- General construction labourer duties
- Installation, maintainence and monitoring of environmental controls
- Hazard Weed management
- Brushcutting
- Buiding drainage systems
- Traffic Control
- Plant operating, AHT and positracks
General Labor Construction Worker
Cleaning Company
01.2014 - 12.2015
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Bar Attendant/Supervisor
Waterworks Hotel
01.2011 - 10.2013
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Restocked ice, condiments, and snacks.
- Maintained neat, clean and professional appearance to meet business dress code policy.
- Learned how to make wide variety of mixed drinks.
- Bussed bottles and glassware to maintain clean bar area.
- Delivered food to customers at bar and tables.
- Balance tills and safes.
- Checked ID cards and verified bar guests were of legal age.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Handled cash accurately and prepared nightly deposits.
Apprentice Electrician
Illawarra Coal BHP
02.2007 - 11.2011
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Worked with, installed and maintained high voltage electrical systems.
- Worked with, installed and maintained intrisically safe electrical systems
- Organized materials and tools in to maintain clean and neat work areas.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Worked in a high gas environment under the highest safety levels
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Read and interpreted drawings to provide wiring layouts for new installations
Bar Manager
Towradgi Bowling Club
04.2005 - 01.2007
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Completed bar opening and closing procedures.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Checked ID cards and verified bar guests were of legal age.
- Maintained operated and serviced poker machines.
Bar Supervisor/Attendant
Beaches Hotel
03.2001 - 04.2005
- Completed bar opening and closing procedures.
- Closed out cash register and safes and prepared cashier report at close of business.
- Checked ID cards and verified bar guests were of legal age.
- Handled cash accurately and prepared nightly deposits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Followed strict recipes and drink measurements to minimize product used.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Serviced, maintained and operated various gambling machines.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma -
Holy Spirit College
Bellambi, NSW12.2000
Skills
- New Construction
- Testing Devices
- High level communication both Written and Oral
- Food and Beverage Management
- Safe Serving Knowledge
- Health Code Compliance
- Patron Rapport
- Protective Gear
- Safety Behaviors Expertise
Timeline
Rail Protection Officer
Workfast Labour Hire
03.2018 - Current
Rail Labouror
Swetha International, Workfast, Brefni
01.2016 - 12.2017
General Labor Construction Worker
Cleaning Company
01.2014 - 12.2015
Bar Attendant/Supervisor
Waterworks Hotel
01.2011 - 10.2013
Apprentice Electrician
Illawarra Coal BHP
02.2007 - 11.2011
Bar Manager
Towradgi Bowling Club
04.2005 - 01.2007
Bar Supervisor/Attendant
Beaches Hotel
03.2001 - 04.2005
High School Diploma -
Holy Spirit College
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