Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matthew Williamson

Nathalia,Victoria

Summary

Thorough Feild Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Willing to go above and beyond for my employer with a can do attitude.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Feild Service Representative

Crown Lift Trucks
04.2020 - Current
  • Feild servicing and repairs on LPG/ diesel and electric forklifts from manual pallet jacks to 16 tonne diesel lift trucks.
  • Feild servicing on equipment in remote areas by myself.
  • Problem solving breakdowns with electrical and hydraulic diagrams.
  • Maintaining a good customer relationship.
  • Maintained productivity and quality standards at all times.
  • Liaising with managers and other service Technicians on equipment repairs
  • Having responsibility of a service truck with stocked parts and having to have consistent stock takes
  • Certificate in LPG repairs and installing

Tyre Technician

Numurkah Tyrepower
11.2018 - 03.2020
  • Fitting tyres from motorbikes to earth moving equipment.
  • Preform wheel alignments.
  • Being able to work in a fast paced workshop environment with 10+ employees.
  • Fitting suspension and brake upgrades.
  • Diagnosing and repairing tyre faults
  • On call and after hours work
  • Feild servicing in tough conditions

Automotive Mechanic

Ultimate Auto Repairs
01.2012 - 01.2019
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Test drove vehicles to determine problems and test repairs.
  • Basic Aircon repairs.
  • Utilising scan tools and diagnostic equipment.

Retail Salesman

MG Trading
01.2016 - 02.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Farm Hand

Humevale Park Holsteins
01.2008 - 12.2018
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Performed regular maintenance to keep farm equipment in safe working order.
  • Maintained growth, feeding, production for dairy livestock.
  • Basic welding repairs

Education

Certificate III - Light Automotive

Go Tafe
Shepparton
11.2017

Year 12 - Vcal

St Mary’s of The Angels
Nathalia, VIC
10.2014

Skills

  • Client Service and Support
  • System Updates
  • Microsoft Office
  • Customer Relations
  • Service-Orientation
  • Technical Support
  • Knowledge of window and apple systems
  • Fast new learner
  • Approachable person
  • Team player
  • Hard worker that’s not afraid to get dirty
  • Patent and good listener
  • Punctual and tidy
  • Down to earth bloke that’s willing to have a crack

Certification

• MR license

• Forklift license

• Certificate 3 in light automotive

Timeline

Feild Service Representative

Crown Lift Trucks
04.2020 - Current

Tyre Technician

Numurkah Tyrepower
11.2018 - 03.2020

Retail Salesman

MG Trading
01.2016 - 02.2020

Automotive Mechanic

Ultimate Auto Repairs
01.2012 - 01.2019

Farm Hand

Humevale Park Holsteins
01.2008 - 12.2018

Certificate III - Light Automotive

Go Tafe

Year 12 - Vcal

St Mary’s of The Angels

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Matthew Williamson