Matthew (Alex) Cleary
Mount Annan,NSW
Summary
I am 19 years old and have been a active member of my school and wider community for many years. I have volunteered at both my primary and high school at functions and events. In addition, I have been a valued member of local sporting teams and have participated in fund raising events for local athletes for international competitions.
I am a personable and dedicated customer service representative. I have a positive attitude and am a reliable team player who works together to meet prescribed targets. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Customer Service (Dairy)
Coles
Narellan, NSW
04.2021 - 09.2023
- Array of different tasks such as:
- Customer Service in a professional manner
- Time Management
- Task prioritisation
- Team Work
- Working to clear deadlines
- Adhered to all safety protocols while handling dairy products.
- Organized shelves to ensure that all products were properly displayed according to company standards.
- Performed general cleaning tasks such as dusting shelves, mopping floors.
- Kept up-to-date on current promotions, pricing changes, new products.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Sandwich Artist
Subway
Mount Annan, NSW
08.2018 - 11.2020
- Operated cash registers to process payments from customers.
- Making sandwiches to customer orders in accordance with health and safety standards
- Customer Service in a prompt and professional manner
- Cleaning and store upkeep
- Food preparation
Demolition Laborer
Mighty Max Demolition
Sydney, NSW
11.2019 - 02.2020
- Removed debris from job sites to designated areas for disposal or recycling.
- Assisted a team of professionals in the demolition kitchens and bathrooms in various residential properties
- I was able to perform these duties quickly and execute them efficiently
Education
High School Diploma -
Elizabeth Macarthur High School
Narellan, NSW11-2022
Primary School - K -6
Narellan Vale Primary School
Narellan, NSW11-2016
Skills
- Complaint Handling
- Product Knowledge
- Positive and professional
- Good communication
- Active Listening
- Payment Processing
- Credit card payment processing
- Works well in a team environment and enjoys team development opportunites
- Enjoys working and meeting people
- Enjoys taking a leadership role, example coaching junior soccer teams for 3 years Being captain of my soccer team for the last 10 years
- Able to multi-task
- Critical thinker
- Conflict resolution
References
- Anston Ratnayake - Coles Manager 0406 633 301
- Erin Hickey - Mighty Max Demolition 0415 515 494
- Chris Smith - Integrity Pumps and Engineering 0423 474 122
Timeline
Customer Service (Dairy)
Coles
04.2021 - 09.2023
Demolition Laborer
Mighty Max Demolition
11.2019 - 02.2020
Sandwich Artist
Subway
08.2018 - 11.2020
High School Diploma -
Elizabeth Macarthur High School
Primary School - K -6
Narellan Vale Primary School
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