Hi, I’m
MATTHEW JOHN GORDON
Dental Prosthetist
Bundamba,QLD
Summary
Driven Dental Prosthetist and proud Nunukul man from Meanjin, Brisbane. Passionate about first nations community health, Leveraged extensive oral anatomy knowledge and laboratory skills for superior patient care, fostering seamless collaboration and enhancing patient satisfaction in delivering Full and partial removable oral devices. After being in Community Health for over 13 years, specifically dental health I'm looking to broaden my skillset.
Overview
13
years of professional experience
1
Certification
Work History
ATSICHS Brisbane
Dental Receptionist
05.2011 - 01.2013
Job overview
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Managed patient billing processes for timely, accurate payments.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
ATSICHS Brisbane
Dental Assistant
01.2013 - 02.2020
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
ATSICHS Brisbane
Dental Prosthetist
02.2020 - 07.2024
Job overview
- Educated patients on proper denture care to prolong the lifespan of their dental appliances and improve oral health.
- Participated in community outreach events to promote oral health awareness and generate interest in available services.
- Exceeded revenue targets by effectively promoting additional services such as relines, soft liners, and implant-supported dentures.
- Utilized advanced materials and technologies for crafting durable, comfortable, and aesthetically pleasing dentures.
- Contributed to a positive workplace culture by collaborating with colleagues in problem-solving, sharing knowledge, and offering support when needed.
- Collaborated with dental professionals to ensure optimal patient care and seamless treatment coordination.
- Reinforced positive relationships with dental laboratories through clear communication and prompt follow-through on outstanding issues.
Education
St Edmunds CollegeBrisbane, QLD
Year 12 Certificate
2006
TAFE QueenslandBrisbane
Bachelor Of Dental Prosthetics from Dentistry
11.2019
Skills
- Impression Taking
- Office Administration
- Scheduling appointments
- Oral Anatomy Knowledge
- Laboratory skills
- Patient consultation
- Relining procedures
- Partial dentures
- Rebasing techniques
- Patient confidentiality
- Laboratory Equipment Maintenance
- Continuing education
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Reliability
- Excellent Communication
- Team Collaboration
Certification
Cert III Dental Assisting
Registered with AHPRA
Yellow Card
Blue Card
Drivers licence
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Work-life balanceCompany CultureAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dental Prosthetist
ATSICHS Brisbane
02.2020 - 07.2024
Dental Assistant
ATSICHS Brisbane
01.2013 - 02.2020
Dental Receptionist
ATSICHS Brisbane
05.2011 - 01.2013
St Edmunds College
Year 12 Certificate
TAFE Queensland
Bachelor Of Dental Prosthetics from Dentistry
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