Matthias Mario Roberto Den Besten
Hoppers Crossing,VIC
Summary
I am an dedicated worker with excellent experience in industry. I Maintain professional appearance and demeanor and expertly complete assigned tasks with focus on quality. I am dependable and a quick-learning team player with effective communication and social skills. One of my biggest strengths is that i always try to look from multiple perspectives to find a fitting solution.
Overview
9
9
years of professional experience
Work History
Front Office Employee
Hotel Restaurant Oud London
10.2021 - 01.2024
- Streamlined check-in and check-out processes for improved efficiency.
- Processed payments efficiently.
- Interacted with customers by phone, email, or in-person to provide information.
Restaurant Supervisor
Grand Cafe De Bunckman
01.2019 - 09.2021
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Addressed customer complaints with professional demeanour.
- Controlled food costs and managed inventory.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Monitored health and safety standards to maintain a clean, safe working environment.
Restaurant Employee
Grand Cafe De Bunckman
07.2017 - 12.2018
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Boosted guest return through friendly, professional interactions.
Dishwasher
Restaurant 't Herdertje
01.2015 - 06.2016
- Clean and store dishes, utensils and kitchen equipment in proper locations.
Education
MBO 4 Degree - Manager Entrepreneur Hospitality
ROC Aventus
Apeldoorn, The Netherlands03.2023
Junior Year -
Forest Grove High
Forest Grove, Oregon 05.2017
High School Diploma -
Johannes Fontanus College
Barneveld, The Netherlands06.2016
Skills
- Relationship Building
- Professional and mature
- Verbal Communication
- Strong Problem Solver
- Flexible
- Empathy
Languages
Dutch
Native or Bilingual
English
Full Professional
German
Professional Working
Hobbies
- Traveling
- Fitness
- Music
- sports
Timeline
Front Office Employee
Hotel Restaurant Oud London
10.2021 - 01.2024
Restaurant Supervisor
Grand Cafe De Bunckman
01.2019 - 09.2021
Restaurant Employee
Grand Cafe De Bunckman
07.2017 - 12.2018
Dishwasher
Restaurant 't Herdertje
01.2015 - 06.2016
MBO 4 Degree - Manager Entrepreneur Hospitality
ROC Aventus
Junior Year -
Forest Grove High
High School Diploma -
Johannes Fontanus College
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