Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Matti Poulakis

Summary

Accomplished professional with a robust background in administrative and diversity roles. Skilled in MS Office and TRIM. Demonstrating exceptional organizational abilities and a commitment to fostering inclusive environments.


Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

17
17
years of professional experience

Work History

Learning and Development Officer

Department of Health and Aged Care
10.2024 - Current
  • Responsible for the delivery of timely, efficient, and effective administrative support to the Section.
  • Schedule courses, make room bookings, manage enrolments, access to training materials, and maintain accurate training records.

Diversity and Inclusion Officer

Department of Employment and Workplace Relations
02.2024 - 10.2024
  • Contribute to administrative and procedural matters relating to Diversity and Inclusion Team events, projects, training offerings and consultation.
  • Assist the team with the establishment of foundational diversity and inclusion processes and identify new ways of improving current processes as they relate · to maturing the department’s approach to diversity and inclusion.

Administration Officer

Department of Home Affairs
04.2023 - 02.2024
  • Disclosure of Movement Records and Passenger Card information to internal and external stakeholders including law enforcement and government agencies.
  • Maintain collaborative and positive working relationships with other teams and areas of the ABF and across Home Affairs to deliver beneficial outcomes.

Records Management Officer

Department of Home Affairs
09.2022 - 03.2023
  • Responsible for processing, storing, retrieving, and managing hard copy and digital records.
  • Prominent level of attention of detail due to the paper files being shredded once they were digitized.

Security Clearance Officer

Department of Home Affairs
03.2022 - 08.2022
  • Processing of Security Clearances - BFORT separation and Grants of security clearances.
  • Supporting the Department in ensuring its personnel and contractors are aware of their collective responsibility to
    foster positive protective security behaviours through the development of policies and procedures.

Administration / Secretariat / Executive Assistant

Federal Government
07.2007 - 02.2022
  • Provide high level administrative support to two Assistant Secretaries (SES Band 1) and one First Assistant Secretary (SES Band 2).
  • Contribute to the development of team objectives for short term tasks and strategic planning for longer-term initiatives
  • Provide administrative assistance to the Executive Officer with the coordination of events.
  • Governance functions with clear lines of accountability and an end-to-end service for SES and their executive support
    staff.
  • Provide quality customer service by providing fair and timely reviews for customers within legislative and policy
    guidelines.
  • Manage more sensitive and difficult problems relating to customer service.
  • Contribute to managing change and uncertainty in the workplace.

Education

Certificate IV - Human Resources Development

Australian Human Resources Institute (AHRI)
Melbourne, VIC
07-2017

Skills

  • MS Office - Word, Excel, Power Point and Teams
  • Parliamentary Document Management System

  • TRIM, Share Point and One Note

Languages

Greek
Native or Bilingual

Timeline

Learning and Development Officer

Department of Health and Aged Care
10.2024 - Current

Diversity and Inclusion Officer

Department of Employment and Workplace Relations
02.2024 - 10.2024

Administration Officer

Department of Home Affairs
04.2023 - 02.2024

Records Management Officer

Department of Home Affairs
09.2022 - 03.2023

Security Clearance Officer

Department of Home Affairs
03.2022 - 08.2022

Administration / Secretariat / Executive Assistant

Federal Government
07.2007 - 02.2022

Certificate IV - Human Resources Development

Australian Human Resources Institute (AHRI)
Matti Poulakis