Matti Poulakis
Summary
Accomplished professional with a robust background in administrative and diversity roles. Skilled in MS Office and TRIM. Demonstrating exceptional organizational abilities and a commitment to fostering inclusive environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
17
17
years of professional experience
Work History
Learning and Development Officer
Department of Health and Aged Care
Canberra ACT
10.2024 - Current
- Responsible for the delivery of timely, efficient, and effective administrative support to the Section.
- Schedule courses, make room bookings, manage enrolments, access to training materials, and maintain accurate training records.
Diversity and Inclusion Officer
Department of Employment and Workplace Relations
Canberra, ACT
02.2024 - 10.2024
- Contribute to administrative and procedural matters relating to Diversity and Inclusion Team events, projects, training offerings and consultation.
- Assist the team with the establishment of foundational diversity and inclusion processes and identify new ways of improving current processes as they relate · to maturing the department’s approach to diversity and inclusion.
Administration Officer
Department of Home Affairs
Canberra, ACT
04.2023 - 02.2024
- Disclosure of Movement Records and Passenger Card information to internal and external stakeholders including law enforcement and government agencies.
- Maintain collaborative and positive working relationships with other teams and areas of the ABF and across Home Affairs to deliver beneficial outcomes.
Records Management Officer
Department of Home Affairs
Canberra, ACT
09.2022 - 03.2023
- Responsible for processing, storing, retrieving, and managing hard copy and digital records.
- Prominent level of attention of detail due to the paper files being shredded once they were digitized.
Security Clearance Officer
Department of Home Affairs
Canberra, ACT
03.2022 - 08.2022
- Processing of Security Clearances - BFORT separation and Grants of security clearances.
- Supporting the Department in ensuring its personnel and contractors are aware of their collective responsibility to
foster positive protective security behaviours through the development of policies and procedures.
Administration / Secretariat / Executive Assistant
Federal Government
Canberra, ACT
07.2007 - 02.2022
- Provide high level administrative support to two Assistant Secretaries (SES Band 1) and one First Assistant Secretary (SES Band 2).
- Contribute to the development of team objectives for short term tasks and strategic planning for longer-term initiatives
- Provide administrative assistance to the Executive Officer with the coordination of events.
- Governance functions with clear lines of accountability and an end-to-end service for SES and their executive support
staff. - Provide quality customer service by providing fair and timely reviews for customers within legislative and policy
guidelines. - Manage more sensitive and difficult problems relating to customer service.
- Contribute to managing change and uncertainty in the workplace.
Education
Certificate IV - Human Resources Development
Australian Human Resources Institute (AHRI)
Melbourne, VIC07-2017
Skills
- MS Office - Word, Excel, Power Point and Teams
- Parliamentary Document Management System
- TRIM, Share Point and One Note
Languages
Greek
Native or Bilingual
Timeline
Learning and Development Officer
Department of Health and Aged Care
10.2024 - Current
Diversity and Inclusion Officer
Department of Employment and Workplace Relations
02.2024 - 10.2024
Administration Officer
Department of Home Affairs
04.2023 - 02.2024
Records Management Officer
Department of Home Affairs
09.2022 - 03.2023
Security Clearance Officer
Department of Home Affairs
03.2022 - 08.2022
Administration / Secretariat / Executive Assistant
Federal Government
07.2007 - 02.2022
Certificate IV - Human Resources Development
Australian Human Resources Institute (AHRI)