Mattia Martinetti

As a dedicated and experienced restaurant manager and sommelier, i bring a unique blend of hospitality expertise and a deep passion for the world of wine and spirits to every dining experience. Ensuring exceptional customers service, managing restaurant operation, work alongside with sommeliers to curating wine selection and wine pairing that elevate the dining experience, i am committed to creating memorable moments for the guest

• Launceston Place, 1A Launceston Pl, London, W8, 5RL, United Kingdom, 10/01/21, 07/01/23, Restaurant Manager, strong leadership skills, handling responsibilities and leading by example, identify areas for improvement, take the initiative to implement positive change, build and motivate a team with personal ambitions and restaurant goals, prioritise excellent customer service and cultivate a loyal customer base, manage the restaurant's financial aspects,including budgeting, cost control and revenue, updated with industry trends and management best practices, consider taking courses or Certifications related to restaurant management and world of wine, structured work schedule, ensured coverage based on budgetary to optimising operational cost, oversee reservations, seating arrangement, and special requests to optimise guest satisfaction, collaborate with the kitchen staff to ensure timely and accurate dietary requirements, collaborate with the executive chef for new dishes and new cutlery alongside with sommelier regarding wine pairing or wine suggestion, maintain health and safety regulations and restaurant policies, ensured all the guests have a great experience and creating connection with them
• Launceston Place, 1A Launceston Pl, London, W8, 5RL, United Kingdom, 10/01/21, 11/01/22, Assistant Restaurant Manager, Assisted in the daily management of restaurant operations, including staff supervision, customers service, and inventory control, support restaurant manager and staff, be reliable and helpful presence, train and developing the restaurant's staff, provide ongoing guidance to improve performance, interact with customers regularly, ensuring their satisfaction, assist in managing inventory, monitoring costs,and identify areas where cost saving can be achieved, ensured all the restaurant is clear and spotless before and during the service, ensure team is happy and positive with a good mindset, be present and helpful
• Pont De La Tour, 36D Shad Thames, London, SE1, 2YE, United Kingdom, 12/01/19, 09/01/21, FLOOR MANAGER/SOMMELIER, demonstrate professionalism, attention to detail and strong ethic to my team, communicate between front-of-house and back-of-house and maintain both positive and conjointly, continuously train and mentor my staff in the fine dining service, including knowledge of french cuisine and wine, attention to every aspect of service and detail, from table setting to presentation of dishes
• Pont De La Tour, 36D Shad Thames, London, SE1, 2YE, United Kingdom, 12/01/19, 09/01/21, Head Waiter, experienced in managing multiple dining areas, including indoor and outdoor seating, adapting to various service environments, serving french cuisine, classic and innovated, strong communication skills both with guests and team member, lead and supervise a team of waitstaff, ensuring seamless service and maintaining a high level of professionalism
• Ristorante Frescobaldi London, Mayfair, London, W1S, 2HX, United Kingdom, 09/01/18, 12/01/19, Head Waiter / Sommelier, manage front-of-house operations, ensuring exceptional customers service, optimizing service quality to be smooth and satisfaction, trained and supervised restaurant staff, work alongside with sommelier to offering recommendations to enhance dining experience, resolved complaint, ensuring a positive dining experience