Mattia Riccardi
Bulleen
Summary
Dynamic Barista Manager with proven expertise at Cafe Adamo in staff management and customer service. Successfully trained and supervised baristas, enhancing team efficiency and reducing service delays. Known for maintaining impeccable cleanliness and organization while handling cash transactions accurately. A reliable leader/manager committed to ensure a collaborative and productive work environment.
Experienced with barista management, including daily operations and team supervision. Utilizes strong leadership and training skills to ensure consistent quality and service.
Overview
8
8
years of professional experience
Work History
Barista Manager
Cafe Adamo
06.2019 - 03.2025
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Ensured smooth transitions during shift changes with clear communication and thorough handover procedures.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Kitchen Hand/Junior Barista
Pret A Manger
10.2016 - 11.2018
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Followed food safety practices and sanitation guidelines.
- Lifted and carried heavy materials.
- Maintained composure and work quality while under stress.
- Improved beverage consistency by adhering strictly to company recipe guidelines and measurement standards.
Education
High School Diploma -
Liceo Linguistico Piero Gobetti
Fondi, Italy07-2016
Skills
- Customer service
- Cleanliness and organization
- Hiring and training
- Staff management
- Teamwork and collaboration
- Problem-solving
- Reliable and responsible
- Reliability
- Shop opening and closing
- Money handling
Languages
English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Limited Working
Interests
- Gym Workouts
- Martial Arts
Timeline
Barista Manager
Cafe Adamo
06.2019 - 03.2025
Kitchen Hand/Junior Barista
Pret A Manger
10.2016 - 11.2018
High School Diploma -
Liceo Linguistico Piero Gobetti
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